Job Listings

In this role, you will work with a small talented team working with BIG DATA.  You will implement complex data parsers for a variety of structured and unstructured data sets to render them in a format recognized by a host of analytical tools. You will work primarily in Python but knowledge of Java and Perl is valuable.  You will automate certain bulk data processing using Apache NiFi and other technologies. As part of the program’s process improvement program you will refactor legacy code to improve speed and efficiency of production processing.  You will research new technology to develop innovative new methods for extracting and transforming the huge flows of data received and ingested daily. Most importantly, in this position you will play an essential role in keeping our country safe. Join us!

Qualified candidate will become part of Peraton’s Department of State (DoS) Diplomatic Security Cyber Mission (DSCM) program providing leading cyber and technology security experience to enable innovative, effective and secure business processes. Peraton’s DSCM program encompasses technical, engineering, data analytics, cyber security, management, operational, logistical, and administrative support to aid and advise DoS Cyber & Technology Security (CTS) Directorate. This includes protecting a global cyber infrastructure comprising networks, systems, information, and mobile devices all while identifying and responding to cyber risks and threats. Those supporting Peraton’s DSCM program strive to leverage their expert knowledge and propose creative solutions to real-world cybersecurity challenges.   Peraton is seeking a technical leader with a background in enterprise security scanning, continuous monitoring, and vulnerability management to serve as the team lead for the Enterprise Scanning Team. This role will be based in Beltsville, MD. Some telework allowed.   Position Description: - Ensure efficient and quality delivery of vulnerability, compliance, database, and web scanning services across a large, global enterprise. - Development and maintaining of a modernized service catalog for Enterprise Scanning services. - Provide functional and technical leadership activities for the Enterprise Scanning team. - Participate in intra-bureau working groups to improve continuous monitoring capabilities across the DoS enterprise. - Maintain a list and schedule of all Information Systems (IS) that require ES assessments to support continuous monitoring and expeditious processing of ES assessments. - Maintain security baseline configuration compliance and vulnerability scan policies Department hosted operating system platforms (i.e. windows, UNIX, Linux, Cisco, Juniper, etc.). - Ensure knowledge base is complete and kept up-to-date. - Provide contract and federal leadership with all required service metrics and deliverables. - Conduct quality spot checks on service tickets. - Ensure team has adequate staffing levels for on-site coverage; Ensure staffing availability for on-site scans. #DSCM2022

Peraton is seeking a Service Desk Lead to join our team of qualified and diverse individuals. The qualified applicant will become part of Department of State (DOS) Consular Affairs Enterprise Infrastructure Operations (CAEIO) Program, for the Bureau of Consular Affairs (CA). This initiative is intended to provide IT Operations and Maintenance to modernize the legacy networks, applications, and databases supporting CA services globally.  The Service Desk lead will be a member of the CA/CST CAEIO Service Center team, responsible for working closely with CAEIO contractors, DOS leadership and business stakeholders to monitor Service Desk shift performance, provide incident intake processing oversight, and ensure timely incident escalation. The qualified applicant is responsible for direct oversight of daily operations of the analyst and works directly with the Senior Service Desk Lead and Service Desk Managers. Supervises, coordinates, provides leadership to analysts, and reviews the work of assigned staff to enhance client satisfaction. Interacts with other team members within the escalation path, such as network services, applications II, database, and Infrastructure services to restore services and/or identify and correct the core problem.  Follows the direction of the Senior Service Desk lead and takes prompt action to field customer support request via MS Teams and via email.   Day to Day Work Responsibilities: - Assist Service Desk Managers by supervising and leading the service desk. - Develops strong familiarity of the Service Desk Incident Management processes and procedures to meet client expectations and gain the confidence of the Tier 1 shift analysts. - Oversees all daily activities with the Team Chat and coordinates operational activities for Service Desk leadership and the government client. - Uses technical acumen to proactively analyze routine situations. Review incoming requests, critical incident handling, outage notifications, and client request for prioritization of prompt action. - Provides leadership assistance, guidance and coaching to other staff members and intervenes when necessary to aid staff in resolving issues. - Confirms weekend government Critical Incident Manager (CIM) schedule, as well as, the schedules of the Service Desk. - Reviews and gain approval of shift turnover reports prior to distribution to government. - Actively participates in the incident creation process to build/maintain subject matter expertise and assist the team with ticket logging, as necessary. - Performs ad-hoc duties as needed by the Service Desk Senior Leader and Managers.

Peraton is seeking to fill a critical role for a full-time background investigator in Schenectady, NY. Applicants must reside within 25 miles from the city center of Schenectady. What you’ll do: The Investigator will be responsible for the following but not limited to: - Successfully complete a full time, 6-7 week new Investigator training both virtually and in person in order to be certified in the Federal Investigative Standards for government background investigations - Travel daily when conducting in person background investigations for the purpose of determining employment suitability of persons who require access to sensitive or classified U.S. Government information - Investigators will schedule and conduct face-to-face interviews throughout their designated area with the subject and their neighbors, employers, friends and family - Investigators will also perform record searches at police agencies, courthouses, educational and financial institutions, and medical/mental health facilities - Investigators are required to type and report all obtained information in a clear and concise report on a government issued computer system - Working independently while also a member of a team of Investigators and with a Field Manager

Peraton is seeking to fill a critical role for an experiencedReview Specialist This position is100% remote.                              In this role the Reviewer will be responsible for the following: - Reviews federal background investigations cases utilizing a computer reporting system. - Reviews the case to ensure it is complete and meets customer requirements. - Submits the case to the customer for final review. - Communicates with field staff regarding any case issues. - May assist with quality audits and on the job training/mentoring for new employees. - Maintains knowledge and familiarity with relevant terminology, policies and procedures of the procedures as outlined by the contract/customer. - Assists the field investigations unit in reworking deficient cases. - Uses the Internet to research addresses and phone numbers. - Reviews reports of investigation for contract compliance. - May complete rebuttals on deficient notices to try to get the deficient rating overturned. - Identifies and tracks common trends for reopens and communicates trends to management. - Assists in identifying information that needs to be discussed with customer for clarification. - Works closely with Field Mangers, Contract Liaisons and Field Investigators to complete cases to client specifications and timeliness parameters. - Provides clarification to the field staff concerning deficient notifications. - Under general supervision, capable of performing all jobs including the most complex. - Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practices. - Work is checked since errors may cause delay or expense. - May assist and train less experienced personnel. .

Peraton is seeking a Hybrid Cloud Systems Architect to work 100% remotely!   Will need to have access to a USMC Facility for computer access for initial setup and occasionally after initial setup.   We are seeking a Cloud Systems Integrator to: - Support US Marine Corps (USMC) enterprise-level hybrid cloud data center engineering, implementation, operations and cybersecurity - Enable USMC world-wide customers to host mission critical applications in multi-cloud environments to support warfighter requirements   What you will do:   As a Cloud Systems Architect you will support the USMC Enterprise Hybrid Cloud Hosting environment providing operations in on-prem, AWS, Azure, VMWare Cloud on AWS and other cloud environments   - Work with Operations, Disaster Recovery and Cloud Systems Architect in documenting architecture, planning future evolutions, designing and planning for implementations and executing day to day cloud operations - Develop cloud governance, process, and operations guideliness to support integration of Azure and AWS capabilities into the HCS environment - Provide support to cybersecurity operations teams in developing and maintaining accreditation packages under the USMC implementation of the Risk Management Framework (RMF) and support vulnerability management activities such as development of Plans of Action and Milestones - Engage with USMC enterprise-hosted applications to assist in their migration and operation in the HCS-developed and operated multi-cloud environment - Support integration of new technologies via Agile, Project Management, and ITIL frameworks to enable seamless, proactive operations and sustainment of the HCS environment

Mid-level Requirements Engineers employ a multi-discipline approach to systems engineering (requirements, architecture, integration, test and evaluation) to develop, decompose, analyze and trace multiple levels of requirements for the National System of Geospatial-intelligence (NSG), Allied System of Geospatial-intelligence (ASG) and Federal Agencies to ensure timely and accurate GEOINT.  Additionally, mid-level Requirements Engineers  maintain, manage and ensure change control of these same requirements following established configuration management processes, leveraging requirements management applications such as DOORS Next Generation.   Duties include: - Conducts requirements engineering, solutions engineering, scheduling, reliability, resiliency, services development, integration, test and evaluation, maintainability and analysis across the National System of Geospatial-intelligence (NSG), Allied System of Geospatial-intelligence (ASG) and Federal Agencies. - Conducts planning, analysis/traceability of user requirements, architectures traceability, procedures, and problems to automate or improve existing systems and review cloud service capabilities, workflow, and scheduling limitations. - Develops solutions designs based on analysis of requirements and new technology and mentor Junior Engineers in developing these skill sets.  - Assists the Government in the capture and translation of mission and customer requirements/needs into systems/capability requirements and solutions. - Supports the analyses and allocation of requirements to systems architecture components and executing programs. - Assists the Government in performing systems integration activities. - Assists with Analysis of Alternatives (AoAs), Course of Actions (CoAs), Trade Studies, and Engineering Assessments. - Assists the Government in strategic technical planning, project management, performance engineering, risk management and interface design.

Location:  Onsite in Kansas City, Missouri                    SeniorWindows SystemEngineer     We are seeking aWindows SystemAdministrator to engineer and operate Windows Infrastructure and Platform as a Service offerings - Support US Marine Corps (USMC) enterprise-level hybrid cloud data center and Enterprise Information Services SharePoint operations - Enable USMC world-wide customers to execute critical missions via collaboration   What you will do: As a Windows Systems Engineer as part of a Platform Admin team you will be responsible for planning, engineering, operating, and maintaining the Windows Platform as a Service capabilities as well as associated hybrid cloud datacenter infrastructure such as Active Directory Domains ; DNS; Secure FTP services; InfoBlox; and various management, monitoring and automation tools. You will support system operations, hardening, migration capabilities, customer interaction and support, patching, and gov-cloud migration and operations.   - Responsible for physical and virtual MS Windows Servers (clustered and standalone) administration, operational support and problem resolution; - Administers Domains supporting hybrid-cloud datacenter in support of enterprise-wide operations; develops management and monitoring tools and protocols to manage domains - Plans, engineers, and deploys windows systems in Azure, AWS and other cloud environments - Works with various vendors to install, upgrade, configure and administer software/features/options; - Performs software and firmware installation and upgrades;   Responsible for developing and maintaining scripts for patching and upgrades - Monitors system performance and capacity; - Coordinates troubleshooting with other infrastructure teams, customers and if needed software/hardware vendors to resolve outages and issues - Serves as Tier 3 support for Windows systems operations; Troubleshoots problems, takes appropriate corrective action and/or interacts with IT staff or vendors in performing complex testing, support and troubleshooting functions. - Participates in Agile project planning, sprints and scrums to plan and prioritize Windows platform work - Participates in ITSM/ITIL process flows for planning and authorizing work - Requires On-Call support in rotation with other team members

Peraton is seeking to fill a critical role for a full-time background investigator in Groton, CT. Applicants must reside within 15 miles from the city center of Groton. What you’ll do: The Investigator will be responsible for the following but not limited to: - Successfully complete a full time, 6-7 week new Investigator training both virtually and in person in order to be certified in the Federal Investigative Standards for government background investigations - Travel daily when conducting in person background investigations for the purpose of determining employment suitability of persons who require access to sensitive or classified U.S. Government information - Investigators will schedule and conduct face-to-face interviews throughout their designated area with the subject and their neighbors, employers, friends and family - Investigators will also perform record searches at police agencies, courthouses, educational and financial institutions, and medical/mental health facilities - Investigators are required to type and report all obtained information in a clear and concise report on a government issued computer system - Working independently while also a member of a team of Investigators and with a Field Manager

Peraton is seeking to fill a critical role for a full-time background investigator in Boston, MA. Applicants must reside within 15 miles from the city center of Boston. What you’ll do: The Investigator will be responsible for the following but not limited to: - Successfully complete a full time, 6-7 week new Investigator training both virtually and in person in order to be certified in the Federal Investigative Standards for government background investigations - Travel daily when conducting in person background investigations for the purpose of determining employment suitability of persons who require access to sensitive or classified U.S. Government information - Investigators will schedule and conduct face-to-face interviews throughout their designated area with the subject and their neighbors, employers, friends and family - Investigators will also perform record searches at police agencies, courthouses, educational and financial institutions, and medical/mental health facilities - Investigators are required to type and report all obtained information in a clear and concise report on a government issued computer system - Working independently while also a member of a team of Investigators and with a Field Manager

Responsible for translating the client’s business requirements into specific systems, applications or process designs for very large complex IT solutions and integrating architecture. Acts as an advocate for the client as the ultimate authority on the architecture designed to address client business problems. Plans, implements, tests, documents, and maintains enterprise-wide solutions to total system or subsystems using internally created and/or off the shelf products. Analyzes and identifies all or part of a company's existing or new peripheral, network, and telecommunications systems requirements, taking into consideration the special technology needs. Establishes functional and technical specifications and standards, solves hardware/software interface problems, defines input/output parameters, and ensures integration of the entire system or subsystem. Provides direction for design activities. Often project-based, sometimes working at customer sites. - Provide executive-level organizational performance support to front office - Track, assign, and respond to corporate actions - Drive accountability by documenting meetings, identifying actions, and ensuring timely resolution - Integrate and visualize data from disparate data sources to create new insights - Develop content for executive-level briefings and dashboards - Develop and track key performance indicators - Translate organizational priorities into business processes, including: - Portfolio management support - Process design, improvement, and implementation - Governance design, documentation, and implementation

Peraton is seeking a Network Engineer to join our team on the Specialized Warfighter Defense Contract (SWDC) program in Schriever Space Force Base in Colorado Springs. The SWDC PNT Network Engineer will be a member of the team supporting the Missile Defense Agency worldwide. The Network Engineer will support and perform duties in the Staging and Test Environment Lab (STE) and Global Network Operations Center (GNOSC) to support daily operations.   The Network Engineer will be responsible for the following but not limited to: - Installing and documenting detailed Positioning, Navigation and Timing (PNT) equipment at various military worldwide. - Providing specific detailed testing results for PNT equipment in lab and operational environment to be included in documentation. - Maintaining technical expertise in all areas of specialized PNT appliances and Red Hat Enterprise Linux computer hardware and software interconnection and interfacing, such as routers, multiplexers, firewalls, hubs, bridges, gateways, etc. - Evaluating and reports on new timing technologies to enhance capabilities of the network. **This role does require some travel up to 25%. When not traveling, the work will be performed during normal 1st shift hours and will be on-call for an entire week approximately every 5-6 weeks**

Peraton is seeking an experienced and accomplished Technical Project Coordinator to be part of a team supporting the operations and maintenance of a large scale and world-wide Enterprise IT environment covering application hosting and support; enterprise services; and infrastructure services in the Washington D.C. metro area. This candidate will coordinate a large portfolio of projects in conjunction with Government customers. The Project Coordinator will serve the needs of a diverse team of operational engineers to implement superior levels of project management, tracking, and control.   Day to Day Work Responsibilities: - Coordinate IT project plans, scope, schedules, resources, and tasks for the Department of State in coordination with customer managers. - Work closely with project managers and technical resources to help track, organize, and coordinate project risks; help identify issues and develop solutions. - Support Agile processes and assist project managers and technical resources with Scrum/Kanban practices. - Ensure projects adhere to processes and frameworks, and all documentation is maintained appropriately. - Plan, schedule, and prepare materials for internal project meetings and customer meetings; document important actions and decisions. - Assist with developing and organizing executive-level dashboards and reports. - Liaise with program stakeholders such as development teams, security officers, and PMO. - Support the change management process and assist with ushering and coordinating critical changes through internal processes. - Develop best practices and tools for project support. - Manage process improvement activities in non-technical program areas.

Peraton is seeking to fill a critical role for a full-time background investigator in Covington, LA. Applicants must reside within 30 miles from the city center of Covington. What you’ll do: The Investigator will be responsible for the following but not limited to: - Successfully complete a full time, 6-7 week new Investigator training both virtually and in person in order to be certified in the Federal Investigative Standards for government background investigations - Travel daily when conducting in person background investigations for the purpose of determining employment suitability of persons who require access to sensitive or classified U.S. Government information - Investigators will schedule and conduct face-to-face interviews throughout their designated area with the subject and their neighbors, employers, friends and family - Investigators will also perform record searches at police agencies, courthouses, educational and financial institutions, and medical/mental health facilities - Investigators are required to type and report all obtained information in a clear and concise report on a government issued computer system - Working independently while also a member of a team of Investigators and with a Field Manager #LI-LF2

  Peraton’s CDC Program is seeking a Software Developer to join our team of qualified, diverse individuals in defining the future. This full-time remote position. The qualified candidate will provide mobile development support across a number of technologies.   What you will do: - Develop and maintain web based applications using a variety of technologies including C#, NET, Microsoft SQL Server and other technologies. - Work closely with customers to ensure requirements are met - Troubleshoot production issues providing Tier 1, 2, and 3 level support - Ensure 508 compliance of applications through testing, collaboration with accessibility experts, and remediation of issues. - Collaborate with internal and external subject matter experts and staff establish back-end frameworks to process content and data to provide to end point products - Develop user interface prototypes and specifications to create customized web products that are easy-to-understand, user-friendly, and accessible and tailored to meet the needs of diverse audiences such as the general public, health professionals, and news media - Provide recommendations that reflects clear knowledge and application of current mobile design and development subject matter - Maintain a high level of customer service that is prompt, responsive, courteous, and comprehensive - Maintain working relationships that facilitate the positive outcome of program activities

Peraton is seeking to fill a critical role for a full-time background investigator in Fairfax, VA. Applicants must reside within 15 miles from the city center of Fairfax. What you’ll do: The Investigator will be responsible for the following but not limited to: - Successfully complete a full time, 6-7 week new Investigator training both virtually and in person in order to be certified in the Federal Investigative Standards for government background investigations - Travel daily when conducting in person background investigations for the purpose of determining employment suitability of persons who require access to sensitive or classified U.S. Government information - Investigators will schedule and conduct face-to-face interviews throughout their designated area with the subject and their neighbors, employers, friends and family - Investigators will also perform record searches at police agencies, courthouses, educational and financial institutions, and medical/mental health facilities - Investigators are required to type and report all obtained information in a clear and concise report on a government issued computer system - Working independently while also a member of a team of Investigators and with a Field Manager

- Provide SQL Server/Database development and administration support in fast moving, secure, DevOps environment with both on-prem and Azure environments. - Provide engineering/operational maintenance and upgrades for SQL Servers, databases and a data warehouse to include: developing custom scripts to automate various database management processes, monitoring and tune the systems to achieve optimum DB/DW performance levels; developing, optimizing, and tuning stored procedures, functions, triggers, views, and queries, in support of the client’s business intelligence and analytic applications.   - Maintain and improve the database schema, database design, and transition development activities.   - Resolve various database issues, to include problems with data modeling, design, queries, security control, backup/restore, disaster recovery, and import/export data, as well as coordinate with data ingest efforts.   - Be proficient in T-SQL and powershell to support development and administration activities - Use Microsoft Enterprise SQL features such Always On, SSRS, and SSIS (data warehousing).   - Support SQL development including creating and designing SSRS Reports, SSIS Packages, and Team Foundation Server with Visual Studio.   - Perform Database Design and Data Cleansing with SSIS and ETL with different data sources.   - Collaborate with the Application Development team, Testing team, other IT departments, and subject matter experts to improve database/data warehouse performance.   - Maintain and monitor third party product and custom databases.   - Conduct hardware and software audits of servers and databases to ensure compliance with established standards, policies, and configuration guidelines.   - Develop, implement, and promote standard operating procedures and schedules. Research and recommends process improvements and industry best practices.   - Schedule installations, upgrades, and patches in accordance with IT policies and procedures.   - Ensure data/media recoverability by supporting scheduled system backups and database archive operations.   - Ensure systems documentation and configuration management records are current.   - Be resourceful, a problem solver, and methodical.  

Are you ready to work on a team that supports the development of cutting edge technology? Our program provides IT-based efforts required to support DoD and the IC for technology and concept development. The DoD intelligence mission is to provide accurate, relevant, and timely data and intelligence to tactical, operational, and strategic decision makers across the COCOM, nuclear, conventional, and Special Operations Forces. Decision superiority is the competitive advantage, enabled by an ongoing situational awareness that allows commanders and their forces to make informed decisions and implement them as fast and effectively as the situation warrants. Decision superiority is about improving the ability to observe, orient, decide, and act faster and more effectively than the adversary.   Responsibilities:   - Monitor system health, troubleshoot system problems, maintain storage systems, interface with other parts of the team for hardware, network, and infrastructure support.  - Provide after-hours on-call/call-in support on a rotational basis, ensure system security requirements are satisfied. - Create/maintain system scripts, patch/upgrade system, and  administer user accounts.

Using a holistic approach, designs, develops, evaluates and modifies end-to-end systems and systems-oriented products through their entire life cycle. Generates quantifiable requirements based on customer description, system planning and design, and acquisition logistics. Ensures requirements comply with client requirements and government standards through formal verification methods. Translates high level product development strategies into system requirement specifications and works with other engineering disciplines to develop lower level detailed implementation requirements. Establishes and coordinates development of standards, practices, and procedures as related to the overall product development. Designs interfaces and brings system elements together so they work as a whole. Assesses performance using evaluation criteria and technical performance measures. Customer liaison and support for business development activities and to understand and shape requirements. Participates in system conceptual design and documentation of the design concepts. Translates high level product development strategies into system requirement specifications and works with multi-discipline engineering teams to develop lower level detailed requirements. Participates in design reviews of components (hardware and software) to ensure applicability to the current system and traceability of requirements through compliance verification and validation. Generates system level requirements verification procedures and customer acceptance test procedures. Reviews test plans/procedures and ensures they meet the objectives of the contractual requirements and participates in the testing process to validate requirements.   The Chief Engineer shall be able to manage and advise on a broad range of engineering tasks related to electronic and optical devices (EO), EO subsystems, and create optical designs; reviews and advises on research and plans development and design of gas and solid state lasers, masers, infrared, and other light emitting and light sensitive devices; reviews and advises on electronic circuitry and optical components with specific characteristics to fit within specified mechanical limits and to perform according to specifications; reviews and advises on EO sensor system simulations and conduct analyses to characterize EO performance for developmental and production systems based on laboratory data; develops requirements and conduct requirement validation of EO devices and subsystems based on analysis and/or testing; develop and conduct EO system trade studies; work across multiple engineering disciplines including EO hardware design (detector, optics, cryogenic systems, opto-mechanical), video electronics, EO integration and verification, video and RF signal processing, simulation and analysis, and system engineering to establish multi-disciplinary technical solutions for EO systems which ensure design integrity and operational performance under all applicable environments.  Must also be familiar in the application of transmission line, waveguide, antenna and electromagnetic field principles to the design and implementation of RF systems.

Join our dynamic and diverse Peraton Technology Services Team on site, at the NASA Goddard Space Flight Center (GSFC), as our ETIS Manager, Advanced Manufacturing and Optics Manager.  You will be a key leader on our Environmental Test and Integration Services (ETIS) contract as part of the team. You have the unique opportunity to be engaged in multiple exciting space projects in the GSFC state-of-the-art facilities.    The ETIS Team is seeking a senior manager to manage several key departments, encompassing approximately 50 people within the ETIS contract. Departments include: - Advanced Manufacturing provides engineers and technicians for aerospace applications. We provide a multitude of support of composite fabrication and assembly, multi axis high speed machining, manufacturing, procurement, logistics and turning, laser/CMM measurement systems, and CNC sheet-metal fabrication. - Optics, works with flight projects and/or Alignment, Integration, and Test group engineers to plan, develop, and execute metrology and optical test operations. Supports analysis of collected data and helps prepare detailed procedures and reports Direct reports include supervisors as well as represented engineers and engineering technicians. Responsibilities may include the following: - Direct NASA customer interface for ensuring quality of services and problem resolution. Develop relationships with customers. - Leadership for development of improved programs and/or processes - Developing leaders and supervisory staff - Resolution of personnel and administrative issues - Creating and tracking budgets and/or assignment of personnel for various flight projects and NASA programs - Tracking and/or initiating various procurements to support group functions and/or flight project needs - Development and presentation of routine presentations and reports for NASA customers - Other duties as assigned by ETIS management, which are typically focused on innovative initiatives, programmatic problem-solving, and problem resolution within different areas of the program.

Peraton is seeking a Test Engineer for integrating, testing, evaluating and transitioning enterprise IT systems and providing Software as a Service (SaaS).  Responsibilities include: - Analyze system requirements, concept of operations documents, and system descriptions to develop test plans and procedures, prepare for and conduct the data collection and analysis, and report status and results - Create a test plans/ test procedures to support system acceptance testing - Conduct system acceptance testing in accordance with approved test plan and test procedure - Provide test inspection reports - Participate in after-actions review to address lessons learned and areas of opportunity, as appropriate - Provide recommendations/inputs to final system design documents, as appropriate

Peraton is seeking a Technical Writer to set guidelines and standard procedures for producing documentation, establishing documentation schedules, and serve as the editing authority for final documents.  Responsibilities include: - Creates and manages detailed program and project plans that map directly to larger team goals. - Identifies resource requirements, task owners, milestones, dependencies, and key risks. - Leads cross-functional internal teams through program milestones, serving as central coordination point. - Ensures new and existing publications follow established documentation procedures. - Leads internal process documentation. - Evaluates existing publications for quality, relevancy, and accuracy. - Responsible for creating documents from technical information provided by technical staff or ensuring documents produced by technical staff are consistent with formats and standards.

Peraton is seeking a Technical Trainer to design, deliver, document, and report training activities.  Responsibilities include: - Designs and delivers programs to train all levels of personnel. - Formulates teaching outline and determines instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops. - Develops the tests and visual aids, conducts training classes, and develops criteria for evaluating effectiveness of training activities. - Collaborates with engineering to identify program needs, obtain technical data and schedules programs. - Confers with management, staff, and customer, and end-users to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives and technologies. - May evaluate and/or oversee vendors to develop and/or administer training programs.

Peraton is seeking a System Administrator to support a multi-domain enterprise infrastructure, hosting multiple operating systems including UNIX, Linux, and Solaris.  Responsibilities include: - Coordinate the installation of new servers and storage devices and replace nonfunctioning hardware - Manage system account modifications to include password resets, additions, and deletions - Install application software; ensure ServiceNow is functioning properly and provide upgrades - Clean up data spills in application data which requires physically deleting and/or moving data - Perform development and production control activities such as data administration, data compression, data restores, reorganization of files, recovery of systems, production of reports, download/upload of information, setup and verification of files and programs - Provide ad hoc reports that analyze performance issues and provide advice to address application high availability issues and requirements - Ensure compliance with all regulations, optimizing system performance, and helping with future planning - Baseline Service Level Agreements (SLAs) for ServiceNow

Peraton is seeking a Scrum Master to lead the service engineering team, organized as Scrum Teams, to collaborate on the design of IT services to satisfy enterprise requirements. The scrum teams plan, design, engineer, and deliver service-related artifacts.  Responsibilities include: - Leads the development effort by conveying the vision to an Agile or Scrum delivery team, outlining and prioritizing work based on business value. - Liaises with stakeholders ensuring their interests are included in the release, and the team to ensure the release is developed by the deadline and within budget. - Responsible for the business aspects of the project, including ensuring the right product is being built, in the right order, within budget and by the deadline. - Serves as the Agile or Scrum delivery team's primary contact for information, work prioritization, and decision-making. - Coordinate and monitor the Scrum process from initiation through delivery. - Serve as liaisons between the product owner, development team, and management in order to ensure that all targets and requirements are met. - Ensure that team members understand project objectives. - Maintain product backlog and release plan and facilitate productivity by setting up meetings and removing impediments that may obstruct the pursuit of the team's sprint goals. - Preserve flexibility and ability to rapidly respond to changes. - Facilitates an agile development team. - Develop and manage Agile Scrum Artifacts and Reports

.  Peraton is seeking a ServiceNow Certified System Administrator, Database Administrator to provide physical installation and performance management services for the database software, related application environment components, and of the identified management products supporting the ServiceNow application. Responsibilities include: - Conducts performance tuning of indexes and databases in general. - Reviews database design and integration of systems, provides backup recovery and makes recommendations regarding enhancements and/or improvements. - Maintains security and integrity controls. - Formulates policies, procedures, and standards relating to database management, and monitors transaction activity and utilization. - Develops and enforces database administration and user standards and procedures; audits, modifies, and amends data in systems. - Install new database versions and apply maintenance fixes supplied by vendor - Support the interface with any other technologies - Install and manage all other components which interface to include identity management and related web services - Scan, patch, remediate, and document security vulnerabilities in all databases and related ServiceNow components

Peraton is seeking a Business Analyst to provide expertise in the formulation of systems scope and objectives relative to the business plan and enterprise requirements and assist in process engineering technical support expertise to improve enterprise IT operations.  Responsibilities include: - Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats. - Analyzes business and technical processes to formulate and develop new and modified business information processing systems. - Provides technical guidance related to the business implications of the application of various systems. - Devises and/or modifies procedures to solve technical problems related to computer equipment capacity and limitations, operating time and form of desired results. - Creates detailed specifications for the design and development of integrated solutions. - Assist in the baseline of Service Level Agreements (SLAs) for ServiceNow - Install application software and manage system accounts and modifications to include password resets, additions, and deletions.

Peraton is seeking a Compensation Analyst to join our team of Compensation professionals supporting a dynamic and fast paced organization.  Reporting to the Compensation Manager, this position will be responsible for analysis and administration of compensation programs.   The Compensation Analyst position responsibilities include but are not limited to: Duties/Responsibilities:   - Evaluates salary actions; determines when a requested exception is appropriate, seeking input from managers on sensitive issues - Maintains the accuracy of all job data in the HRIS and market pricing systems - Prepares and presents dashboard summary reports of job analysis and compensation analysis information - Supports all annual compensation programs and practices - Gathers data from market-based compensation surveys; uses spreadsheet and data analysis techniques to assess results and market trends - Supports market salary survey submission - Participates in the development and implementation of new compensation plans, processes, and communication tools - Other duties as assigned -  

Peraton is seeking a Technical Trainer / Technician to join our team of qualified, diverse individuals. The qualified applicant will join the support team as part of a Call Center as a Service program for an existing government contract. The Technical Trainer / Technician will be part of the Call Center’s Escalation Support team onboards ~100 new users monthly. The Technical Trainer / Technician will be responsible for training the new IVR users and update the existing internal and external training material, as well as ad-hoc requests for refresher trainings. Will also be responsible for training all existing IVR users on the new CCaaS solution and assist in Service Desk-related activities. Must have IVR/CCaaS related experience. This position will work closely with Federal Managers, Subject Matter Experts, Sr. Engineers, and Service Desk technicians. After-hours support may be required.   Day to Day Roles and Responsibilities: - Designs and delivers programs to train all levels of personnel - Formulates teaching outline and determines instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops - Develops tests and visual aids, conducts training classes, and develops criteria for evaluating effectiveness of training activities - Collaborates with Service Desk, Operations, and Engineering to identify program needs, obtain technical data and schedules programs - Keeps abreast of training and development research: learning theory and new materials, methods, and techniques - Confers with management, employees and clients to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives and technologies - May evaluate and/or oversee contractors or vendors to develop and/or administer training programs - Execute ad hoc tasks from OCIO upper management and customers - Tier II/III Support - Review ServiceNow INCs/TASKs; Monitor status, assign, and update tickets as needed

Peraton is seeking a Cyber Systems Reverse Engineer to join our team of skilled, diverse individuals supporting various government projects.   Location: White Sands, NM (Candidate must reside at the customer location)   Peraton’s Advanced Cyber Effects (ACE) Group conducts full-scope tests on operational USG platforms, embedded computing systems, and traditional IT assets. The ACE Group analyzes Systems Engineering artifacts, e.g. Interface Control Documents (ICDs), system architectures, and other design documents to find logical or dangerous system functions and functionality.   Source code is manually reviewed by experts to identify vulnerabilities. If source code is not available, then the ACE Group typically reverse engineers custom network protocols and compiled software/firmware to identify vulnerabilities.  Once vulnerabilities have been identified the ACE Group develops custom exploits to test and validate.   - Lead the development of solutions to national security threats with products that may involve kernel module development, reverse engineering or vulnerability research of network and communication systems.  - Conduct software and hardware reverse engineering using reverse engineering tools such as Ghidra, Radare, Binary Ninja, HexRays, and IDA Pro. - Perform a variety of tasks that may include specialization in several sub-fields such as kernel mode programming for platforms such as Windows and Linux in C, C++, or Assembly, reverse engineering of various instruction set architectures including x86, x64, MIPS, PPC, or ARM, and vulnerability analysis. - Perform penetration testing, verification, and validation. - Utilize software development skills including a proficiency with scripting languages. Advanced knowledge of computer networking, modern software development environments, embedded programming, and software configuration management tools. - Utilize a detailed understanding of network programming and common network protocols and technical leadership of junior engineers working in the same discipline. - Assess and mitigate system security threats and risks throughout the program life cycle. - Validate system security requirements definition and analysis, establish system security designs, implement security designs in hardware, software, data, and procedures. - Perform analysis of complex software to determine functionality, intent, and vulnerabilities in design and interfaces specific to custom software systems. - Advise US Government programs on defensive and offensive cyberspace mission impacts, improvements, and mission expansion opportunities.

Peraton is seeking a Cyber Systems Reverse Engineer to join our team of skilled, diverse individuals supporting various government projects.   Location: White Sands, NM (Candidate must reside at customer location)   Peraton’s Advanced Cyber Effects (ACE) Group conducts full-scope tests on operational USG platforms, embedded computing systems, and traditional IT assets. The ACE Group analyzes Systems Engineering artifacts, e.g. Interface Control Documents (ICDs), system architectures, and other design documents to find logical or dangerous system functions and functionality.   Source code is manually reviewed by experts to identify vulnerabilities. If source code is not available, then the ACE Group typically reverse engineers custom network protocols and compiled software/firmware to identify vulnerabilities.  Once vulnerabilities have been identified the ACE Group develops custom exploits to test and validate.   In this role, you will:  - Lead the development of solutions to national security threats with products that may involve kernel module development, reverse engineering or vulnerability research of network and communication systems.  - Conduct software and hardware reverse engineering using reverse engineering tools such as Ghidra, Radare, Binary Ninja, HexRays, and IDA Pro. - Perform a variety of tasks that may include specialization in several sub-fields such as kernel mode programming for platforms such as Windows and Linux in C, C++, or Assembly, reverse engineering of various instruction set architectures including x86, x64, MIPS, PPC, or ARM, and vulnerability analysis. - Perform penetration testing, verification, and validation. - Utilize software development skills including a proficiency with scripting languages. Advanced knowledge of computer networking, modern software development environments, embedded programming, and software configuration management tools. - Utilize a detailed understanding of network programming and common network protocols and technical leadership of junior engineers working in the same discipline. - Assess and mitigate system security threats and risks throughout the program life cycle. - Validate system security requirements definition and analysis, establish system security designs, implement security designs in hardware, software, data, and procedures. - Perform analysis of complex software to determine functionality, intent, and vulnerabilities in design and interfaces specific to custom software systems. - Advise US Government programs on defensive and offensive cyberspace mission impacts, improvements, and mission expansion opportunities.

Responsibilities We are seeking an IT Service Management (ITSM) Developer with ServiceNow/BMC Remedy experience to join our team of qualified and diverse individuals at Offutt AFB. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. The selected individual must be a US Citizen with an active Top Secret security clearance with eligibility for SCI – or a minimum of a Secret security clearance is required to start work on-site for this contract. This position will support our Government Department of Defense portfolio located on-site at Offutt AFB.    What you'll do:   The successful ITSM Developer will be responsible for implementing, configuring, and maintaining all Configuration Management Database (CMDB) processes, work instructions and activities.  As a key member of our team, you will be involved in the analysis, design, development, deployment, installation, configuration, customization, troubleshooting & tuning of the ITSM customer support application in production, test, and development environments. - Develop SQL queries and reports for management on KPIs to improve the process effectiveness, efficiency, and data accuracy - Participate in all phases of the software development life cycle with emphasis on the planning, analysis, testing and acceptance phases - Diagnose and repair problems within the ITSM/Remedy system - Installation, configuration, and troubleshooting of ITSM/Remedy Action Request System and Customer Support Application in production, test, and development environments - Assist users in the operation of the application and provides training for users as required - Support design, development, and implementation of automated processes for gathering, populating, and maintaining CMDB data - Design applications to meet performance requirements, ensure security requirements are met, test software thoroughly, integrate/install software into the production environment - Properly configure the ITSM/Remedy applications to maintain integration integrity - Prepare and designs technical and Configuration Management documentation and make charts and graphs to record results - Participate in requirement’s review, design review, integration readiness review, and software acceptance review - Work with IT to develop administration, backup, security, and maintenance plans for both production and test Remedy environments

Peraton is seeking a qualified candidate will become part of Peraton’s Department of State (DoS) Diplomatic Security Cyber Mission (DSCM) program providing leading cyber and technology security experience to enable innovative, effective and secure business processes.  Peraton’s DSCM program encompasses technical, engineering, data analytics, cyber security, management, operational, logistical and administrative support to aid and advise DoS Cyber & Technology Security (CTS) Directorate.  This includes protecting a global cyber infrastructure comprising networks, systems, information, and mobile devices all while identifying and responding to cyber risks and threats.  Those supporting Peraton’s DSCM program strive to leverage their expert knowledge and propose creative solutions to real-world cybersecurity challenges.       The Red Team Gap Analyst provides threat and gap analysis support to a cabinet level federal agency and is located in Rosslyn, VA. This role supports the Penetration Testing (Red Cell) Team and contributes to a team of information assurance professionals working to improve technicalsecurity posture. Duties include writing reports, briefing event details to leadership, and coordinating remediation with personnel throughout the globe.    The candidate must be a self-starter with keen analytical skills, curiosity, agility, and adaptability. The ability to work quickly, willingness to work on ad hoc assignments, work independently as needed, strong written and verbal communication skills, and recognizing the importance of being a team player.    What you’ll do:   - Analyze Red Cell activities to identify detection gaps  - Resolve gaps found through monitoring Red Cell activities  - Provides recommendations for better network security.   - Create new detection methodologies that highlights suspicious activity   - Briefs executive summary and findings to stakeholders to include Sr. Leadership  - Researches and maintains proficiency in tools, techniques, countermeasures, and trends in computer network vulnerabilities, data hiding and network security and encryption.   - Provide support to incident response teams through capability enhancement and reporting.  - Mentor junior staff members by creating and teaching latest techniques in ethical hacking and vulnerability analysis.     #DSCM2022

Peraton is looking for a Cloud Penetration Tester to become part of Peraton’s Department of State (DoS) Diplomatic Security Cyber Mission (DSCM) program providing leading cyber and technology security experience to enable innovative, effective and secure business processes. Peraton’s DSCM program encompasses technical, engineering, data analytics, cyber security, management, operational, logistical and administrative support to aid and advise DoS Cyber & Technology Security (CTS) Directorate.    The Cloud Penetration Tester role will be in Rosslyn, VA. This role supports the Penetration Testing (Red Cell) Team.   Position Description: - Design, plan and perform testing of cloud systems to satisfy the NIST 800-53 CA-8 security controls and using methodologies that may include, NIST SP 800-115, Penetration Testing Execution Standard (PTES), and Information Systems Security Assessment Framework (ISSAF). - Work with the Red Cell leadership to provide support on and/or lead cloud assessments from beginning to completion including meeting with systems owners, scoping assessments, delivery of assessment reports, briefing system owners and stake holders. - Performs leadership support on cloud implementations , network infrastructure, and operating system infrastructures. - Organize and lead efforts that document and design improvement strategies for discovered vulnerabilities and monitoring gaps. - Produce reports and conduct management briefings on test activities, scenarios, results and recommendations with personnel around the globe. - Stay abreast of current attack vectors and unique methods for exploitation of computer networks. - Provide support to incident response teams through capability enhancement and reporting. - Evaluating cloud system security configurations and recommend enhancements. - Provide mentoring and guidance to senior, mid, and staff members by creating and teaching latest techniques in ethical hacking and vulnerability analysis. - Securing, testing, having a good understanding of Cloud vulnerabilities and how to address them   #DSCM2022

Peraton is seeking multiple Penetration Testers to join our team of qualified, diverse individuals. The ideal candidate will become part of Peraton’s Department of State (DoS) Diplomatic Security Cyber Mission (DSCM) program providing leading cyber and technology security experience to enable innovative, effective and secure business processes. Peraton’s DSCM program encompasses technical, engineering, data analytics, cyber security, management, operational, logistical and administrative support to aid and advise DoS Cyber Monitoring & Operations (CMO) Directorate. This includes protecting a global cyber infrastructure comprising networks, systems, information, and mobile devices all while identifying and responding to cyber risks and threats. Those supporting Peraton’s DSCM program strive to leverage their expert knowledge and propose creative solutions to real-world cybersecurity challenges.    Duties and Responsibilities: - Develop and maintain a multi-year schedule for penetration testing activities  - Interface and coordinate with third party organizations performing penetration testing for the Department  - Interface and coordinate with system owners to establish targets for testing, test schedule, test goals, and rules of engagement  - Organize and lead efforts that document and design improvement strategies for discovered vulnerabilities and monitoring gaps  - Design, perform and report on penetration testing of systems to satisfy the NIST 800-53 CA-8 security control and using methodologies that may include, NIST SP 800-115, Penetration Testing Execution Standard (PTES), and Information Systems Security Assessment Framework (ISSAF)  - Produce reports and conduct management briefings on test activities, scenarios, results and recommendations - Stay abreast of current attack vectors and unique methods for exploitation of computer networks  #DSCM2022  

Peraton is hiring a SIGINT Requirements Systems Engineer to join our Cyber Mission business unit in Jessup, MD. As a systems engineeron our team, you will support one of the largest enterprise-wide Engineering contracts within the Intelligence Community. This is a full-time position requiring 1880 hours of support per year; and work is performed at the customer site. As a SIGINT Requirements Systems Engineer on our team you will provide support for identifying, coordinating, and resolving the technical and policy challenges to utilizing commercial space systems to augment existing Space SIGINT system capacity; and you will work collaboratively across the Intelligence Community (IC) to provide systems engineering and other technical assistance to customer’s requirements development and planning for National SIGINT systems with a focus on how those requirements might be enhanced by using commercial space resources.     The selected systems engineer will work closely with the national-level customers to capture and document the requirements for the next generation systems. The effort requires participation in numerous meetings, working groups, and integrated product teams, product reviews, and status meetings to monitor the systems engineering plans, development, and deployment of space and ground processing systems. The systems engineer will be a key member of the team charged with the production of solid documentation of the customers’ requirements and a mapping of where, when and how those requirements will be satisfied by capabilities to be deployed across the extended IC enterprise as the next generation collection and processing systems are fielded. The selected Systems Engineer will directly participate in structured analysis of alternatives (AoA) decision making processes as plans work through the appropriate decision gates. To be successful, the selected individual must be able to communicate with other program personnel, government overseers, and senior executives.

Peraton is hiring a Cyber Specifications Systems Engineer to join our Cyber Mission business unit in Linthicum, MD. As a Systems Engineer on our team, you will support one of the largest enterprise-wide engineering contracts within the Intelligence Community. This is a full-time position requiring 1880 hours of support per year; and work is performed at a customer location. As a Cyber Specifications Systems Engineer on our team you will support the Program Management Office (PMO) whose mission is to deliver products and services that leverage our technical expertise to improve nation’s cybersecurity posture. The individual will provide general systems engineering support including research, collaboration, authoring and maintaining the standardized specifications; and research and reconcile disparate industry trends and standards, security vulnerabilities, risks, and technical integration requirements.

Peraton is seeking a qualified candidate will become part of Peraton’s Department of State (DoS) Diplomatic Security Cyber Mission (DSCM) program providing leading cyber and technology security experience to enable innovative, effective and secure business processes. Peraton’s DSCM program encompasses technical, engineering, data analytics, cyber security, management, operational, logistical and administrative support to aid and advise DoS Cyber & Technology Security (CTS) Directorate. This includes protecting a global cyber infrastructure comprising networks, systems, information, and mobile devices all while identifying and responding to cyber risks and threats. Those supporting Peraton’s DSCM program strive to leverage their expert knowledge and propose creative solutions to real-world cybersecurity challenges.   The Cyber Penetration Tester role will be in Arlington, VA. This role supports the Penetration Testing (Red Cell) Team.   What you’ll do: - Assesses the current state of the customer’s system security by identifying all vulnerabilities and security measures. Helps customer perform analysis and mitigation of security vulnerabilities. - Perform and report on penetration testing of systems including cloud to satisfy the NIST 800-53 CA-8 security control and using methodologies that may include, NIST SP 800-115, Penetration Testing Execution Standard (PTES), and Information Systems Security Assessment Framework (ISSAF). - Stay abreast of current attack vectors and unique methods for exploitation of computer networks. - Provide support to incident response teams through capability enhancement and reporting. - Assist in maintaining Red Cell infrastructure. - Develop or modify tools that automate discovery or exploitation (e.g. bash, Python, JavaScript,powershell). #DSCM2022

Peraton is seeking a ServiceNow Certified ServiceNow Developer to identify and develop new functionality and/or improve existing processes or products.  Responsibilities include: - Create, modify, and test code, forms, and scripts to optimize and/or enhance ServiceNow functionality. - Support and make improvements to the ServiceNow configurations, such as adding custom fields, extending "out of box" functionality, supporting connection requirements/issues with discovery, etc. - Collaborate across enterprise teams and with ServiceNow SMEs to identify new functionality to improve existing processes or products. - Work with the customer to prioritize ServiceNow work efforts across the enterprise. - Proactively identify new applications to improve operational efficiency

Peraton is seeking a Software Engineer Level 3 to support an ongoing software project with updating/modernizing a UI based application, RouteMaster. The team is looking for a solid Java Web Developer to assist with development for modernization efforts utilizing Java technologies, JSF and PrimeFaces.

Peraton is seeking a Cloud Software Engineer, Senior (III). The candidate will provide cloud software research, development, and engineering services to include requirements analysis, software development, installation, integration, evaluation, enhancement, sustainment, testing, validation, and issue diagnosis/resolution.   The candidate will: - Analyze unstructured and structured data, data tagging, event processing, and the application of analysis algorithms on clustered and cloud-based high-performance infrastructures - Develop analytics against data collections of data and data streams. Has the ability to make discoveries in the data - Demonstrate strong technical and computational skills - engineering, physics, mathematics, coupled with the ability to code design, develop, and deploy applications - Be able to utilize advanced tools and computational skills to interpret, connect, predict and make discoveries in complex data and deliver recommendations for business and analytic decisions - Exercise creativity in applying non-traditional approaches at-scale for data

Peraton is seeking an Software Engineer Level 0 to support our Cyber Mission business unit located in Annapolis Junction, MD. The Software Engineer, Level 0, will perform software development and engineering, including requirements analysis, software development, installation, integration, evaluation, enhancement, maintenance, testing, and problem diagnosis and resolution.   The candidate will: - Analyze unstructured and structured data, data tagging, event processing, and the application of analysis algorithms on clustered and cloud-based high-performance infrastructures - Develop analytics against data collections of data and data streams. Has the ability to make discoveries in the data.Demonstrate strong technical and computation skills - engineering, physics, mathematics, coupled with the ability to code design, develop, and deploy applications - Be able to utilize advanced tools and computational skills to interpret, connect, predict and make discoveries in complex data and deliver recommendations for business and analytic decisions - Exercise creativity in applying non-traditional approaches at-scale for data

Peraton is looking for a motivated Service Desk Trainer to support the team for our TSA account.   This role is in Clinton TN, and is on-site.   Provides advanced technical advice and guidance on installation, adaptation, configuration or enhancement of Company technical products, programs. Performs Tier III problem resolution on the telephone with users, walks the user through a series of steps to determine problem and classify level, priority and nature of the problems and systems. Possesses a wide range of in depth skills and knowledge in computer hardware and software as well as networking systems in use at customer sites. Provides expertise for the resolution of technical problems, troubleshoots products and modifies products to customer requirements. Provides expert and second tier technical support for the installation and repair of complex systems and outages. Reviews system and configurations to ensure successful implementation of services into production. Maintains system stability through advanced analytical techniques, timely resolution of incidents, and proactive maintenance to provide the maximum availability and optimal Mean Time To Repair. Partners with developers and engineers to reduce reoccurring incidents. Provides consultative assistance during off hours as needed. Assist in developing continuous process improvement for support tools, troubleshooting techniques. Collaborate and assist R&D in the testing and optimization of product support techniques and tools. Communicate to appropriate internal personnel of issues at a particular account? Determine the effectiveness of known solutions for the reported problem and apply these solutions as required. Determine severity and complexity of a reported issue and if necessary escalate to the appropriate specialist. Determine the troubleshooting workflow and organize support priorities. Determine severity and complexity of a reported issue and escalate to the appropriate specialist. Provides training to customers.

Peraton is seeking a Service Desk Support Manager to join our team of qualified and diverse individuals. The qualified applicant will become part of Department of State (DOS) Consular Affairs Enterprise Infrastructure Operations (CAEIO) Program, for the Bureau of Consular Affairs (CA). This initiative is intended to provide IT Operations and Maintenance to modernize the legacy networks, applications, and databases supporting CA services globally.  The Service Desk Manager will be a member of the CA/CST CAEIO Service Center team, responsible for working closely with CAEIO contractors, DOS leadership and business stakeholders to monitor Service Desk shift performance, provide incident intake, processing oversight and ensure timely incident escalation.   Day to Day Work Responsibilities may include: - Responsible for the daily operations of the Team Leads and Service Desk team. - Oversees all daily activities with Team Chat and coordinates operational activities for leadership and client. - Provides Tier I and II technical software, hardware and network problem resolution for clients be performing problem diagnosis and guiding users through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization’s products and services. Uses technical acumen to analyze routine situations. - Reviews incoming requests, outage notifications, and client request to prioritize to prompt action. - Resolves problems or contacts more senior technical support as necessary. - Ensure follow up by shift leads and provides support as needed. - Supports users by fulfilling individual requests for information and/or training in the utilization of the various databases available. - Supervises, coordinates, provides leadership to, and reviews the work of assigned staff. - Estimates staffing needs, assigns work, recommends candidates for employment, makes recommendations for terminations, conducts performance evaluations and salary reviews for assigned staff and is responsible for the application of company policies. - Plans, conducts, and supervises assignments, generally involving larger and more important projects or multiple projects. - Evaluates and determines changes in methods or procedures in assigned area of responsibility. - Interacts with other team members, such as network services, software engineering, and/or applications development to restore services and/or identify and correct the core problem. - Assists in the implementation of policies and procedures regarding how problems are identified, received, documented, distributed, and corrected by the Consular Affairs Service Desk. - Provides leadership assistance, guidance and coaching to other staff members and intervenes when necessary to aid staff in resolving issues. - Performs weekly meetings with staff to go over current issues as instructed by the Service Center Leader government counterparts. - Works with knowledge management and training teams to identify solutions to common issues impacting the Service Desk. - Utilizes the Knowledge Base to research, analyze, and resolve software, network, and hardware issues received by phone, email, chat, tracking via Remedy and ServiceNow ticketing systems. - Coordinates with internal and external teams and queue tickets as needed. - Oversees the request fulfillment and service request functions and coordinate account modifications along with resetting passwords and unlocking accounts with the systems operations team. - Manages and monitor deployment of COTS software/hardware requests to ensure Service Desk operational readiness. - Establishes Service Desk processes and procedures and partner with Service Desk Leader to establish core performance management approaches and incentives to increase retention. - Provides supervisory coverage on weekends and create after actions to spot areas of opportunity. - Must be willing to work holidays and plan coverage in advance during approval/schedule outages - Ability to multi-task and prioritize follow-up.

Peraton is seeking a Cloud Systems Adminstrator II to perform systems administration functions in a dynamic and operational environment supporting PWV cloud-based repositories. A successful candidate for this position has experience working with large Hadoop and Accumulo based clusters and interfacing with hardware, software, security, and network teams. Experience with the following would aslo be beneficial to the candiddate: Bash, Python, and configuration management tools such as Puppet. The ideal candidate will monitor systems and resolve or escalate network and data flow alerts for cloud systems hardware, software or network problems. The candidate will be a knowledgable Linux System Administrator for large Hadoop and Accumulo based clusters sustaining a strong background in troubleshooting operational system issues as they arise. The Cloud Systems Administratr II will be able to perform in a fast-paced mission environment where requirements change on a daily basis due to operational and world events.     The Cloud Systems Administrator II will also be responsible for the following: - Monitor system health, - Troubleshoot system problems, - Maintain storage systems, - Interface with external teams for hardware, network, and infrastructure support, - Provide after-hours on-call/call-in support, - Ensure system security requirements are satisfied, - Participate in engineering discussions, - Create/maintain system scripts, - Patch/upgrade system, - Administer user accounts, and - Maintain hardware inventory  

Peraton is seeking a Software Engineer Level 3 to perform front-end development for the Technology Customer Gateway (TCG) and Is It Down (IID) team. The TCG web application provides customer product status and information to product users and managers. The selected candidate will have knowledg of Javascript language, major frameworks such as React and Redux and NodeJS and npm develop and build environments.

Peraton is seeking an Information Environment (IE) Assessment Analyst to work on-site at Camp Smith, HI. This experienced IE Assessments Analyst will be responsible for the following: - Coordinate/conduct Operations in the Information Environment (OIE) planning, targeting, and assessments with higher, adjacent, and subordinate commands.  - Develop understanding of the operational landscape and designated audiences in the Indo-Pacific area of responsibility (AOR).  - Support and inform characterization and designation of designated audiences, events, and domains for competition and conflict operation, activities, and investments (OAIs).  - Assist coordination of themes, messages, and delivery activities internal to the staff and subordinate commands, as well as appropriate external agencies.  - Provide OIE assessment/analysis and support to appropriate stakeholders and decision makers.  - Provide recommendations on the employment of Information Related Capabilities (IRC) to influence a target audience(s) or events in the IE to achieve COMMARFORPAC desired effects.  - Monitor and assess the IE in the USINDOPACOM (AOR) to update mission planning as well as provide methods to track and measure the effectiveness of the operations; and recommend counter OIE measures, as necessary.  -  Assess future and on-going political-military developments, military capabilities and doctrine, weapons acquisitions, and employment of military forces within each country. - Research, author, and coordinate threat assessments to support the Commander and the other senior leadership as well. - Incorporate various collection platforms, using multi-domain sourced data, effective queries, and combine information from disparate sources, including human intelligence (HUMINT), signals intelligence (SIGINT), geospatial intelligence (GEOINT), open-source intelligence (OSINT), measurement and signal intelligence (MASINT), cyber, deception, operations security, and open-source disciplines.  - Conduct briefings, provide written or oral reports/ presentation and updates for staff and decision makers.  - Assess the believability of the information from the reliable sources, collects it and validates intelligence. May provide team leadership to other Analysts. - Liaison with other Marine Corps Forces (MARFORs) OIE elements outside of USINDOPACOM as needed.  Liaison with other DoD and IC Agencies as needed.

Pearton is seeking a Cloud Software Engineer II to focus primarily on supporting all aspects of agile software design and development for capabilities that are integrated into a Data Warehouse. The position entails development of new capabilities, testing, optimization and performance tuning, operation, and sustainment functions.   As a Cloud Software Engineer, the candidate is expected to perform requirements analysis, software development, installation, integration, evaluation, enhancement, maintenance, testing, and problem diagnosis/resolution at a high level of proficiency and independence. The candidiate is expected to communicate directions and provide guidance to more junior programmer/analysts, as required. Cloud Software Engineers must be adept at developing solutions which integrated or extended COTS or GOTS products. Additionally, Software Engineers may be responsible for evaluating project needs, determining tasks and durations, and generating and reviewing designs for technical accuracy, completeness.

Service Integration and Management (SIAM) is a standardized methodology supporting cross-functional, cross-process, and cross-provider integration in a complex sourcing environment.  It ensures all parties understand and are empowered to fulfill their role and responsibilities and are held accountable for the outcomes they support. The SIAM team works closely with cross-functional teams to establish a streamlined, integrated, and seamless service delivery process where all service providers contribute to the end-to-end service delivery.    The SIAM Consultant Analyst’s primary duties include:   Working with team to establish, maintain, and oversee SIAM activities across multiple suppliers and with the customer (e.g., governance, management, integration, assurance and coordination). Facilitating working sessions to establish streamlined, integrated and seamless service delivery across multiple service providers. Work with team to define, collect, analyze, interpret, and report end-to-end service delivery key performance indicators (KPIs). Proactively identifying opportunities to improve the effectiveness, efficiency, integration, and usability of services and end-to-end service delivery processes across the organization. Coordinating and collaborating with cross-functional teams (e.g., clients, suppliers, partners, service owners, and ITSM practice owners) to identify and drive improvements to services, service delivery (i.e., efficiencies, effectiveness, and integration), and end-to-end customer experience based on quantitative and qualitative data using various techniques, methods, and standards such as Lean/Six Sigma, ISO 9004, ISO 20000-1, and Agile.   Additional duties include, but are not limited to:   Providing process engineering support to improve efficiency and effectiveness of development, operations, and maintenance activities using ITIL, DESMF, and industry best practices. Reviewing and analyzing performance metrics to identify and recommend improvement opportunities (e.g., lowering costs, reducing cycle time, improving customer service experience, and increase alignment with business, operational and compliance requirements, etc.).   #PeratonUSCGIMS

  - Develops graphics, digital media, cartography, and other multimedia products - Utilizes request management tools to provide swift, high quality customer support for communication requests - Coordinates with UI/UX designer in Knowledge Management, to ensure graphics products provide an engaging and user friendly experience - Creates graphic designs for a variety of written and digital products - Develops design concepts and implements designs for new web pages, mobile applications, newsletters, ads, infographics, banners, illustrations, logos, and other types of digital content that will be presented online - Ensures products conform to all production standards, copywrite laws, accessibility compliance requirements, public release clearances - Conducts technical quality checks - Manages an approved concept and build in HTML/CSS so it complies with responsive design principles - Provides Cartography support, as needed, to design thematic and reference maps