Job Listings

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.    Day to Day Work Responsibilities and O&M project related activities:  - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Investigates, collaborates with third parties including vendors and other support organizations to resolve all connectivity related issues in support of TSA’s screening technology infrastructure program (STIP). - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), and high frequency radio systems. - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information.

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.    Day to Day Work Responsibilities and O&M project related activities:  - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Investigates, collaborates with third parties including vendors and other support organizations to resolve all connectivity related issues in support of TSA’s screening technology infrastructure program (STIP). - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), and high frequency radio systems. - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information.

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at Federal Air Marshall facilities across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Air Marshalls. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.   Day to Day Responsibilities and O&M project related activities:   - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.  Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites. - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), (recommend keeping language in case they have to support airport activities although this equipment is not in the FAM locations). - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information.

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at TSA designated Training Centers across the U.S.  The primary duties are to provide IT related operational and project support for the TSA workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.   Day to Day Responsibilities and O&M project related activities:  - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), (recommend keeping language in case they have to support airport activities although this equipment is not in the training facility locations). - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information.

Peraton is hiring an IT Specialist to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.    Day to Day Work Responsibilities and O&M project related activities:  - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Investigates, collaborates with third parties including vendors and other support organizations to resolve all connectivity related issues in support of TSA’s screening technology infrastructure program (STIP). - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), and high frequency radio systems. - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information.

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at Federal Air Marshall facilities across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Air Marshalls. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.   Day to Day Work Responsibilities and O&M project related activities:  - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), (recommend keeping language in case they have to support airport activities although this equipment is not in the FAM locations). - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information.

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.    Day to Day Work Responsibilities and O&M project related activities:  - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Investigates, collaborates with third parties including vendors and other support organizations to resolve all connectivity related issues in support of TSA’s screening technology infrastructure program (STIP). - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), and high frequency radio systems. - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information.

Peraton is hiring an IT Specialist to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.   Day to Day Work Responsibilities and O&M project related activities:  - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Investigates, collaborates with third parties including vendors and other support organizations to resolve all connectivity related issues in support of TSA’s screening technology infrastructure program (STIP). - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), and high frequency radio systems. - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information.

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.   Day to Day Work Responsibilities and O&M project related activities:  - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Investigates, collaborates with third parties including vendors and other support organizations to resolve all connectivity related issues in support of TSA’s screening technology infrastructure program (STIP). - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), and high frequency radio systems. - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information. #TSAPeraton2023

Peraton is hiring an IT Specialist to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.   Day to Day Work Responsibilities and O&M project related activities:  - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Investigates, collaborates with third parties including vendors and other support organizations to resolve all connectivity related issues in support of TSA’s screening technology infrastructure program (STIP). - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), and high frequency radio systems. - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information.

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.   Day to Day Work Responsibilities and O&M project related activities:  - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Investigates, collaborates with third parties including vendors and other support organizations to resolve all connectivity related issues in support of TSA’s screening technology infrastructure program (STIP). - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), and high frequency radio systems. - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information.

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.   Day to Day Responsibilities and O&M project related activities:  - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Investigates, collaborates with third parties including vendors and other support organizations to resolve all connectivity related issues in support of TSA’s screening technology infrastructure program (STIP). - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), and high frequency radio systems. - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information.

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.   Day to Day Work Responsibilities and O&M project related activities:  - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Investigates, collaborates with third parties including vendors and other support organizations to resolve all connectivity related issues in support of TSA’s screening technology infrastructure program (STIP). - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), and high frequency radio systems. - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information.

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.    Day to Day Responsibilities and O&M project related activities:  - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Investigates, collaborates with third parties including vendors and other support organizations to resolve all connectivity related issues in support of TSA’s screening technology infrastructure program (STIP). - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), and high frequency radio systems. - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information.

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at Federal Air Marshall facilities across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Air Marshalls. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.    Day to Day Work Responsibilities:  - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), (recommend keeping language in case they have to support airport activities although this equipment is not in the FAM locations). - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information. #TSAPeraton2023

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at Federal Air Marshall facilities across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Air Marshalls. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.   Day to Day Work Responsibilities:  - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), (recommend keeping language in case they have to support airport activities although this equipment is not in the FAM locations). - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information.

Peraton is hiring Customer Technical Specialists to support our DHS customer at airports across the U.S. You'll be responsible for delivering professional, high quality services directly to end users, providing both remote and in-person support for new installations and break/fix incidents.   The Customer Technical Specialist is responsible for supporting and troubleshooting a variety of technologies (Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, and Transportation Security Equipment (STIP) adhering to contracted service level agreements.    Day to Day Work Responsibilities: - Provides technical support for end user devices hardware (laptops, desktops, printers, tablets, mobile devices) and peripherals, software (COTS, GOTS, Web), network infrastructure (routers, switches, etc.), Voice over Internet Protocol (VoIP), audiovisual display systems, duress alarms, analog and wireless technologies. - Schedules and coordinates customer desk-side support for the installation of new software or to performance hardware or software break/fix activities. - Sets-up and configures new end user equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals. - Documents all changes in ticketing system to ensure all asset and configuration information is up to date. - Investigates and resolves all connectivity issues related to end-user, site infrastructure and STIP IT equipment. - Executes and maintains IT infrastructure inventory information, completing regularly scheduled inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information. - Recommends through Peraton management customer service and IT process support enhancements, researching and recommending new technologies and procedures. - Provide technical guidance for directing and monitoring information systems operations -  

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at TSA designated Training Centers across the U.S.  The primary duties are to provide IT related operational and project support for the TSA workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.   Day to Day Work Responsibilities and O&M project related activities:  - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), (recommend keeping language in case they have to support airport activities although this equipment is not in the training facility locations). - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information.

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.   Day to Day Work Responsibilities:    - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Investigates, collaborates with third parties including vendors and other support organizations to resolve all connectivity related issues in support of TSA’s screening technology infrastructure program (STIP). - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), and high frequency radio systems. - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information. #TSAPeraton2023

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at Federal Air Marshall facilities across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Air Marshalls. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.   Day to Day Work Responsibilities and O&M project related activities:  - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), (recommend keeping language in case they have to support airport activities although this equipment is not in the FAM locations). - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information.

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at Federal Air Marshall facilities across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Air Marshalls. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.   Day to Day Work Responsibilities and O&M project related activities:  - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), (recommend keeping language in case they have to support airport activities although this equipment is not in the FAM locations). - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information.

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.   Day to Day Work Responsibilities and O&M project related activities:  - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Investigates, collaborates with third parties including vendors and other support organizations to resolve all connectivity related issues in support of TSA’s screening technology infrastructure program (STIP). - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), and high frequency radio systems. - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information.

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.   Day to Day Work Responsibilities and O&M project related activities:  - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Investigates, collaborates with third parties including vendors and other support organizations to resolve all connectivity related issues in support of TSA’s screening technology infrastructure program (STIP). - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), and high frequency radio systems. - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information.

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.   Day to Day Work Responsibilities and O&M project related activities:  - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Investigates, collaborates with third parties including vendors and other support organizations to resolve all connectivity related issues in support of TSA’s screening technology infrastructure program (STIP). - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), and high frequency radio systems. - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information.

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.   Day to Day Work Responsibilities and O&M project related activities:  - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Investigates, collaborates with third parties including vendors and other support organizations to resolve all connectivity related issues in support of TSA’s screening technology infrastructure program (STIP). - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), and high frequency radio systems. - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information.

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.   Day to Day Work Responsibilities and O&M project related activities:  - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Investigates, collaborates with third parties including vendors and other support organizations to resolve all connectivity related issues in support of TSA’s screening technology infrastructure program (STIP). - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), and high frequency radio systems. - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information.

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.   Day to Day Work Responsibilities may include:    - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Investigates, collaborates with third parties including vendors and other support organizations to resolve all connectivity related issues in support of TSA’s screening technology infrastructure program (STIP). - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), and high frequency radio systems. - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information. #TSAPeraton2023

Ready to make an impact? Peraton has an exciting opportunity for a highly adaptable, self-starting Systems Integration Test Engineer with experience in satellite ground station operations. The candidate will work with the Peraton System Engineering team and Satellite deployment teams to integrate applications and capabilities into ground station operations.    This position will be responsible for the following: Performing system level software integration and test (I&T) activities for Satellite Ground Station Command and Control applications ensuring system compatibility to meet program technical, schedule and cost objectives.  This includes the test and integration of COTS-based systems from the system design phase through development, documentation, installation and commissioning of the completed system.       Position will require the generation of complex test procedures for the validation and verification of software components written in Java and C and to analyze requirements for integration and/or testability issues.  Develops and implements software system level test programs, plans, specifications, procedures and customer acceptance.  Able to plan, support and lead test readiness reviews, formal system verification of the system requirements and final test reports.  Recognizes and adopts best practices in documentation, testing and efficient use of resources.  Utilizes basic administration and configuration of RedHat Enterprise Linux in order to resolve configuration issues and integrate Red Hat Linux systems

The person that fills this role will meet or exceed the following described below at the U.S. Army's Enterprise Cloud Management Agency (ECMA).   Using a holistic approach, designs, develops, evaluates and modifies end-to-end systems and systems-oriented products through their entire life cycle. Generates quantifiable requirements based on customer description, system planning and design, and acquisition logistics. Ensures requirements comply with client requirements and government standards through formal verification methods. Translates high level product development strategies into system requirement specifications and works with other engineering disciplines to develop lower level detailed implementation requirements. Establishes and coordinates development of standards, practices, and procedures as related to the overall product development. Designs interfaces and brings system elements together so they work as a whole. Assesses performance using evaluation criteria and technical performance measures. Customer liaison and support for business development activities and to understand and shape requirements. Participates in system conceptual design and documentation of the design concepts. Translates high level product development strategies into system requirement specifications and works with multi-discipline engineering teams to develop lower level detailed requirements. Participates in design reviews of components (hardware and software) to ensure applicability to the current system and traceability of requirements through compliance verification and validation. Generates system level requirements verification procedures and customer acceptance test procedures. Reviews test plans/procedures and ensures they meet the objectives of the contractual requirements and participates in the testing process to validate requirements. Specifically...   Candidate shall study, analyze, create, research, develop, deploy, and transition solutions in order to support the design of the Army multi-cloud data architecture and visionary end state of a hyper hybrid cloud. Assist the Army and ECMA to develop, define, and/or refine the continuously evolving short- and mid-term Army vision of a hyper hybrid cloud and data architecture. This architecture will support the CIO-G6’s vision of Army data services, encompassing models, policies, rules and cybersecurity standards to govern data collection, storage, integrated, and published for use in the Army. This architecture shall incorporate multiple Cloud Service Providers (e.g., AWS, Azure), AEDCs and all Impact Levels. The Contractor shall incorporate requirements provided by the ECMA and stakeholders to inform the architecture design. The Contractor shall work iteratively with ECMA and other stakeholders in order to develop, review and publish the architecture and reference documents being developed. Analyze the applications’ data schema, data transfer and database requirements to recommend CSP services and configurations to meet the Army’s mandate for improved data accessibility. Ensure the successful implementation and day to day operation of database systems supporting critical Company or client systems. - Designs, models, documents, and guides the logical and conceptual relationship of data and database changes for complex applications. - Analyzes needs and requirements of existing and proposed systems, and develops technical, structural, and organizational specifications. - May create standards and/or do modeling to monitor and enhance capacity and performance. - Communicates with technical, applications, and operational staff, in order to design an optimal database architecture (performance, accessibility, backup, and recovery plan). - Analyzes and makes recommendations for improvements to existing software regarding database performance, stability, usability and scalability. - Performs logical and physical data modeling, designs relational database models and creates physical data models from logical data models. - Designs database servers and interfaces to improve database and application performance. - Supports the development effort by authoring stored procedures, functions, views and check constraints.

The person that fills this role will meet or exceed the following described below at the U.S. Army's Enterprise Cloud Management Agency (ECMA).   Provide expertise in the formulation of systems scope and objectives relative to the business plan and industry requirements. Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats. Analyzes business and technical processes to formulate and develop new and modified business information processing systems, such as production and inventory control systems, financial tracking systems, call center management and human resources systems. Works as a member of a project team responsible for providing technical guidance related to the business implications of the application of various systems. Devises and/or modifies procedures to solve technical problems related to computer equipment capacity and limitations, operating time and form of desired results. Creates detailed specifications from which programs will be written. Specifically... - Lead and conduct programmatic and business process workshops, process diagramming/mapping, and associated systems services. - Recommend comprehensive business continuity processes to include, incident response and disaster recovery. - Provide administrative and operational support to line management in a variety of functional areas, which may include finance, proposals, pricing, contracting, human resources, etc. - Leads the planning and implementation of large programs in the function, and regularly interfaces with senior management and executive leadership. - Must demonstrated ability to specify cost and financing issues based on reviews of engineering concepts and requirements and designs, and in integrating the multiple economic and financial analysis tasks and activities involved in engineering projects. - Provides advice and counsel to the organization in area of expertise. - Plays a role in overall functional strategic planning. - Manages program and project implementation and makes significant contributions to department goals and planning efforts.

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.   Day to Day Work Responsibilities:  - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Investigates, collaborates with third parties including vendors and other support organizations to resolve all connectivity related issues in support of TSA’s screening technology infrastructure program (STIP). - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), and high frequency radio systems. - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information. #TSAPeraton2023

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.   Day to Day Work Responsibilities: - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Investigates, collaborates with third parties including vendors and other support organizations to resolve all connectivity related issues in support of TSA’s screening technology infrastructure program (STIP). - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), and high frequency radio systems. - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information. #TSAPeraton2023

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.   Day to Day Work Responsibilities and O&M project related activities:  - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Investigates, collaborates with third parties including vendors and other support organizations to resolve all connectivity related issues in support of TSA’s screening technology infrastructure program (STIP). - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), and high frequency radio systems. - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information.

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.   Day to Day Work Responsibilities and O&M project related activities:  - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Investigates, collaborates with third parties including vendors and other support organizations to resolve all connectivity related issues in support of TSA’s screening technology infrastructure program (STIP). - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), and high frequency radio systems. - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information.

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.   Day to Day Work Responsibilities and O&M project related activities:  - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Investigates, collaborates with third parties including vendors and other support organizations to resolve all connectivity related issues in support of TSA’s screening technology infrastructure program (STIP). - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), and high frequency radio systems. - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information.

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.   Day to Day Work Responsibilities and O&M project related activities:  - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Investigates, collaborates with third parties including vendors and other support organizations to resolve all connectivity related issues in support of TSA’s screening technology infrastructure program (STIP). - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), and high frequency radio systems. - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information.

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.   Day to Day Work Responsibilities and O&M project related activities:  - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Investigates, collaborates with third parties including vendors and other support organizations to resolve all connectivity related issues in support of TSA’s screening technology infrastructure program (STIP). - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), and high frequency radio systems. - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information.

At Peraton we develop cutting-edge technology that preserves freedom and advances human discovery. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements. Our employees are not only part of history, they’re making history.   Peraton’s Space & Intelligence Sector is looking for a highly motivated Data Engineer to join our team of qualified, diverse individuals at our Herndon, VA office.   The selected candidate will perform data engineering associated with synchronizing new and existing systems for DIA as part of the Five Eyes partner alliance. The candidate will have experience performing data engineering associated with database pipelines and schemas for a multimillion-dollar program that supports DoD and the IC.

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.    Day to Day Work Responsibilities and O&M project related activities:  - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Investigates, collaborates with third parties including vendors and other support organizations to resolve all connectivity related issues in support of TSA’s screening technology infrastructure program (STIP). - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and VTC), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), and high frequency radio systems. - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information.

Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S.  The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations.  Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreementswhich require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.   Day to Day Work Responsibilities and O&M project related activities:  - Responsible for coordinating and attending construction/vendor meetings for their respective locations and defining IT requirements for IT related projects.  - Responsible for the creation and development of project related documentation that includes decision making in resolving issues, making recommendations on Standard Operating Procedures (SOP), developing process flows to perform preventive maintenance, and perform audit activities following O&M related project deployments.  - Ensures current and accurate IT infrastructure inventory information to include: Completing scheduled and ad-hoc inventories of all IT cabinets and IT cabinet equipment, updating pictures, drawings and asset information in support of O&M projects.  Maintain physical and logical network and cabinet diagrams in the configuration management database (CMDB) using industry standard terms and symbols. - Responsible for the prioritization and execution of tasks (ranging from moderate to complex) while refining the level of detail associated with requirements gathering and development to estimate the tasks and timelines for O&M projects.   Tasks include: Infrastructure hardware, operational hardware and software refresh activities for sites within the respective areas of responsibility. Duties include performing site surveys, conducting needs analysis, reviewing blueprints/as-builts, and assessing appropriate codes and standards.  - Develop and maintain SOPs to deliver preventive maintenance and audits for racks/cabinets that contain mission critical TSA infrastructure. - Deliver engineering assistance and hands-on project support for decommissioning, turnover, or disposal activities. - Escort and consult with third-party personnel (e.g., manufacturer equipment repair personnel, telecommunications repair personnel) to facilitate restoration of IT/communications equipment or services and maintain positive control of TSA IT infrastructure. - Investigates, collaborates with third parties including vendors and other support organizations to resolve all connectivity related issues in support of TSA’s screening technology infrastructure program (STIP). - Travel may be required up to 25% to CONUS and OCONUS site locations to support O&M projects or as needed to support the screening workforce.  - Responsible for developing and managing site-specific O&M project schedules to include Original Equipment Manufacturer (OEM) and non-TSA system owner participation in the project. These activities require negotiating with the government and being flexible to support the operational priorities for their respective sites.   - Responsible for supporting and troubleshooting a variety of technologies to include: Cisco switches, fiber backbone, Network interconnectivity, desktops/laptops, tablets, local/network printers/scanners, peripherals, software (COTS, GOTS, Web), network devices, communication devices (cellphones, desk phones and C), Electronic Time and Attendance System (eTAS) clocks, Duress Alarms, Transportation Security Equipment (STIP), and high frequency radio systems. - Coordinates and configures new IT equipment including laptops, mobiles devices, printers, VTC units, VoIP phones and other peripherals in addition to ensuring that the ticketing system captures all up-to-date asset and configuration information.

Overall Assignment Description:   At Peraton we drive missions of consequence spanning the globe.  As the world’s leading mission capability integrator and transformative enterprise engineering provider we deliver trusted engineering capabilities to our nation’s security and provide solutions which keep our nation safe. The Space and Intelligence Sector is seeking an Expert-Level (18+ years) GEOINT Systems Integrator and Risk Manager to work within our dynamic Enterprise Engineering team in Chantilly, VA or Springfield, VA.  The Enterprise Engineering team supports the Government by providing systems engineering and integration support for NGA’s Sensor Integrations (TIS) Office. This position is within our NSG Radar Ground (NRG) program. This team provides strategic and solutions-level systems engineering support for the integration of new sensor capabilities into the Enterprise architecture.  Candidates must have experience with risk management and GEOINT systems integration.

Peraton is seeking a qualified candidate will become part of Peraton’s Department of State (DoS) Diplomatic Security Cyber Mission (DSCM) program providing leading cyber and technology security experience to enable innovative, effective and secure business processes. Peraton’s DSCM program encompasses technical, engineering, data analytics, cyber security, management, operational, logistical and administrative support to aid and advise DoS Cyber & Technology Security (CTS) Directorate. This includes protecting a global cyber infrastructure comprising networks, systems, information, and mobile devices all while identifying and responding to cyber risks and threats. Those supporting Peraton’s DSCM program strive to leverage their expert knowledge and propose creative solutions to real-world cybersecurity challenges.   The Cyber Penetration Tester role will be in Arlington, VA.  This role supports the Penetration Testing (Red Cell) Team.   This is a hybrid role and will require regular onsite work in Arlington, VA    What you’ll do: - Assesses the current state of the customer’s system security by identifying all vulnerabilities and security measures. Helps customer perform analysis and mitigation of security vulnerabilities. - Perform and report on penetration testing of systems including cloud to satisfy the NIST 800-53 CA-8 security control and using methodologies that may include, NIST SP 800-115, Penetration Testing Execution Standard (PTES), and Information Systems Security Assessment Framework (ISSAF). - Stay abreast of current attack vectors and unique methods for exploitation of computer networks. - Provide support to incident response teams through capability enhancement and reporting. - Assist in maintaining Red Cell infrastructure. - Develop or modify tools that automate discovery or exploitation (e.g. bash, Python, JavaScript, powershell).    

Peraton is seeking a Senior Java Developer with strong technical and team collaboration skills.   Responsibilities: The Senior Java Developer, wil drive technical development parameters, code development and integration using established tools, techniques, processes, and define product delivery, expectations, or validate requirements.  Works with Software/System Architects, Data Scientists, Cyber-Security and other technical leads on establishing / adhering to industry coding standards and implements best practices. - Participate in all phases of development from definition and design through implementation, unit test and code deployment. - Develop and execute meticulous unit tests to ensure quality of releasable software. - Participate in peer code reviews. - Assist in defining structured practices especially in source code management, build and release management.  - Participate in usability reviews and lead improvements in SW design. - Collaborate with product management and engineering to define and implement innovative solutions for the SW.  - Establish and promote design guidelines, best practices and standards. Technical: - Writing application code with programming languages -- JAVA (required) other languages, JavaScript, Python, C#, C++ (beneficial) - Working with Developers, Test, Platform, and SW Architects to produce, maintain, and update code in applications under development or deployed.

Peraton is looking for a Flow Noise Researcher who specialized in Fluid Dynamics who will work as part of a team of recognized Navy - industry experts generating new understanding into flow noise generation for Naval vessels.    - Individual will perform research in the state of the art in turbulent boundary layer noise generation including the effects of issues such as surface roughness, pressure gradient, and structural interactions.  - Assist in the research into and development of noise simulation tools.  - Perform advanced measurements (Particle Imaging Velocimetry, Laser Doppler Velocimetry) and analyze the results - Estimate spectral content of flow noise and compare to model scale and full scale measurements.

Peraton is seeking a self-motivated problem-solver with experience working in a role supporting operational systems coupled with expertise working with the Hadoop Ecosystem and NoSQL tools. The candidate must be an excellent communicator and will be responsible for supporting all aspects of agile software design and development a product running on large scale compute clusters. Daily tasking for this opening include but are not limited to development of new capabilities, testing, code reviews, optimization and performance tuning, operation, and sustainment functions. This role has an expectation of after-hours/on-call support.  

The SME Database Architect will serve as the lead Database Architect for all aspects of contract work performed. Responsibilities include but limited to:   - Provide support in mission applications planning and strategy by focusing on functional applications capabilities and maturity - Develop a comprehensive data strategy to meet the organization's requirements, ensuring alignment with the organization's objectives and priorities - Design, develop, and maintain data models to support data warehouse and data analytics solutions, incorporating industry best practices and standards - Collaborate with stakeholders to gather requirements, define data models, and establish data management processes that enable effective decision-making and analytics - Develop data model structures for the data visualization platforms that allow for standardized reporting, tracking of the recruiting processes, and more rigorous or strategic-level analysis use cases - Design and develop business intelligence tools using the designated BI platform to meet reporting requirements - Understand customer needs, services and core missions and match them with best-in-class technology and processes - Define prioritization and sequencing of the applications migration and integration - Lead and participate in key discussions around program changes from both business and technical requirements perspectives - Support and advise on all application-related technical activities across the contract, mentor technical staff, and work with senior technical leaders on driving continuous improvement and innovation into overall operations - Collaborate with Government leadership and industry partners to help identify and drive innovative solutions resulting in overall improved performance and cost reductions - Define processes for testing and evaluating data structure, data ingest, and data access to ensure data integrity, quality, and performance

We are hiring a Senior Database Architect. The person who fills this role will be expected to perform the following:     - Provide support in mission applications planning and strategy by focusing on functional applications capabilities and maturity - Design, develop, and maintain data models to support data warehouse and data analytics solutions, incorporating industry best practices and standards - Collaborate with stakeholders to gather requirements, define data models, and establish data management processes that enable effective decision-making and analytics - Develop data model structures for the data visualization platforms that allow for standardized reporting, tracking of the recruiting processes, and more rigorous or strategic-level analysis use cases - Design and develop business intelligence tools using the designated BI platform to meet reporting requirements - Understand customer needs, services and core missions and match them with best-in-class technology and processes - Lead and participate in key discussions around program changes from both business and technical requirements perspectives - Collaborate with Government leadership and industry partners to help identify and drive innovative solutions resulting in overall improved performance and cost reductions.

Peraton is seeking to fill a critical role for a full-time background investigator in San Jose, CA. Applicants must reside within15 miles from the city center of San Jose. What you’ll do: The Investigator will be responsible for the following but not limited to: - Successfully complete a full time, 6-7 week new Investigator training both virtually and in person in order to be certified in the Federal Investigative Standards for government background investigations - Travel daily when conducting in person background investigations for the purpose of determining employment suitability of persons who require access to sensitive or classified U.S. Government information - Investigators will schedule and conduct face-to-face interviews throughout their designated area with the subject and their neighbors, employers, friends and family - Investigators will also perform record searches at police agencies, courthouses, educational and financial institutions, and medical/mental health facilities - Investigators are required to type and report all obtained information in a clear and concise report on a government issued computer system - Working independently while also a member of a team of Investigators and with a Field Manager

This opening is an opportunity for a Software Engineer 3 to join a streaming analytics platform. The candidate is expected to be familiar with software development/engineering, including requirements analysis, integration, evaluation, enhancement, testing, and problem diagnosis/resolution. The selected candidate must be able to communicate directions and provide guidance to junior programmer/analysts, as required. Telework is avaialble as tasking permits.

This opening is an opportunity for a Software Engineer 3 to join a Streaming Analytics team and work closely with mission customers to understand requirements. The selected candidated will also perform writing, testing, building, and seeing analytics through deployment to streaming platform.