Peraton Corporation

  • Operations Chief

    Job Locations US-CA-Monrovia
    Posted Date 7 days ago(1/10/2019 10:48 AM)
    Requisition ID
    Clearance Status
    Security Clearance
  • Overview

    We are seeking an Operations Chief to join our team in Monrovia, California to support our Deep Space Communications Network Services Contract (DSN) with NASA. The Operations Chief is operationally and administratively responsible to the Network Operations Control Team (NOCT) Manager.  The Operations Chief is responsible for real-time monitor and control of the NOCT and real-time resource management of Deep Space Network (DSN) assets. DSN assets include, but are not limited to, all operational ground station antennas and their related subsystems. The Operations Chief is a supervisory position and mentor to a real-time team of Deep Space Operations Center (DSOC) personnel charged to meet DSN customer requirements.  


    This position will be responsible for the following:


    • Is the Senior DSN O&M Contract management representative outside normal business hours.
    • Is the Central point of contract for real-time coordination issues which may include, DSN resource scheduling conflicts; DSN resource allocations in support of spacecraft emergencies and loss of real-time assets; JPL/ITT management personnel notifications; DSOC facilities evacuations and DSOC safety issues.
    • Monitoring of real-time data delivery performance and data quality from DSN ground station equipment and related subsystems and provides the necessary resolution to less than expected performance.  
    • Continuous evaluation and documentation of NOCT processes and procedures for improvement purposes.  This shall include generating, updating and deleting of Standard Operating Procedures (SOP), ISO work instructions, and other relevant documentation used in the NOCT.
    • Participates in network testing and training in the DSOC and throughout the DSN.  This shall include maintaining approved certification training matrices, providing training to assigned personnel, participating in training on new equipment and processes, and participates in ongoing training to ensure the NOCT is at the highest level of proficiency.
    • Facilitates problem isolation, troubleshooting, restoral and resolution of voice and data flow impacts to the DSN user community. This includes performing management escalations and personnel notifications as necessary.
    • Generation of reports, logs and metrics as determined by the DSN O&M task description document.  This includes daily/weekly/monthly reports, monthly performance metrics, and other reports as requested.
    • Represent the NOCT, as required, in JPL/ITT meetings and reviews.  The types of meetings that can be expected are Mission Readiness Reviews, Peer Reviews, Task Readiness Reviews, Town hall meetings and other mission planning meetings.
    • Providing performance objectives, periodic performance evaluations, performance improvement plans, on-the-job training, mentorship and leadership to personnel assigned as your direct reports.
    • Leads/Participates in the Six Sigma / Greenbelt process to improve DSN processes and procedures.
    • Other assigned duties as assigned by the NOCT Manager.



    • BS/BA degree in Electronics/Telecom or related discipline.
    • (8) Years Related Experience


    • Strong communication skills
    • Excellent teamwork




    This position requires the candidate to be able to obtain a trusted background check and pass a National Criminal Information Check (NCIC).  In order to obtain a clearance you need to be a US Citizen and show proof of citizenship.  

    About Peraton

    Peraton provides innovative, reliable solutions to the nation’s most sensitive and mission-critical programs and systems. Peraton has significant experience providing highly differentiated secure communications, space, and technology solutions to key customers, and has become a trusted partner on missions that are critical to the security priorities of the United States. Capabilities include complex software and technology services and solutions, as well as end-to-end mission operations abilities, including Software Systems Development, Cyber, Modeling & Simulation, Mission Operations, Signal Intelligence (SIGINT), and Quick Reaction Capabilities (QRC) / Research & Development. The company is headquartered in Herndon, VA, with approximately 3,500 employees across the U.S. and Canada. 

    EEO Statement

    We are an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Need help finding the right job?

    We can recommend jobs specifically for you! Click here to get started.