Peraton Corporation

  • Telecommunications Business Analyst

    Job Locations US-VA-Springfield
    Posted Date 1 week ago(11/5/2018 1:27 PM)
    Requisition ID
    2018-6726
    Category
    Information Technology
    Clearance Status
    Active/Current
    Security Clearance
    TS/SCI/Polygraph
  • Overview

    Peraton is seeking a Telecommunications Business Analyst for a classified program to serve as the customer service point of contact for the telecommunications services within the enterprise and to external vendors. 

    Responsibilities

    Primary responsibilities include managing contracts with external telecommunication vendors for products and services; reconciling vendor billing statements with internal billing systems to ensure accuracy of bills and approving and scheduling payments to vendors; working closely with project managers to gather and translate customer telecommunication requirements into Service Level Agreements (SLA); and managing the day-to-day research and resolution of customer comments, questions, and concerns for all telecommunication services providing technical guidance and direction to customers.Other duties include:

     

    •       Overseeing voice network reconfiguration and billing reconciliations.
    •       Ensuring software including network control programs satisfy the communications needs covering both the hardware and software installed. 
    •       Development of standards for carrier service and equipment.
    •       Ensuring that appropriate network documentation exists, including operational instructions. 
    •       Providing regulatory monitoring and voice network analysis regarding short and long range planning for enterprise systems.
    •       Creating, maintaining, and enforcing telecommunication Service Level Agreements (SLA)
    •       Customer support and problem resolution for telecommunication services

    Qualifications

    • Requires Bachelor's (or equivalent) with 5 – 8 years of experience, or a Master's and 3 to 5 years of experience.  
    • Working experience gathering and translating customer telecommunication requirements into Service Level Agreements (SLA), managing the day-to-day research and resolution of customer comments, questions, and concerns for all telecommunication services providing technical guidance and direction to customers.
    • Current TS/SCI with poly security clearance.

    About Peraton

    Peraton provides innovative, reliable solutions to the nation’s most sensitive and mission-critical programs and systems. Peraton has significant experience providing highly differentiated secure communications, space, and technology solutions to key customers, and has become a trusted partner on missions that are critical to the security priorities of the United States. Capabilities include complex software and technology services and solutions, as well as end-to-end mission operations abilities, including Software Systems Development, Cyber, Modeling & Simulation, Mission Operations, Signal Intelligence (SIGINT), and Quick Reaction Capabilities (QRC) / Research & Development. The company is headquartered in Herndon, VA, with approximately 3,500 employees across the U.S. and Canada. 

    EEO Statement

    We are an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law.

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