We are looking to fill a critical role of a Helpdesk Analyst for our Colorado Springs, CO office.
The successful candidate will provide day-to-day service desk and operational support for a strategic program. The selected candidate will have technical skills that demonstrate a strong understanding of the service desk and overall IT operations, demonstrates effective interpersonal skills, resolves technical problems and answers queries by telephone in support of internal customer computer hardware, software, network, and telecommunications services, possesses excellent problem solving skills, and will contribute to deliverables and performance metrics where applicable.
Peraton provides innovative, reliable solutions to the nation’s most sensitive and mission-critical programs and systems. Peraton has significant experience providing highly differentiated secure communications, space, and technology solutions to key customers, and has become a trusted partner on missions that are critical to the security priorities of the United States. Capabilities include complex software and technology services and solutions, as well as end-to-end mission operations abilities, including Software Systems Development, Cyber, Modeling & Simulation, Mission Operations, Signal Intelligence (SIGINT), and Quick Reaction Capabilities (QRC) / Research & Development. The company is headquartered in Herndon, VA, with approximately 3,500 employees across the U.S. and Canada.
We are an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law.