Peraton is currently seeking an experienced Network Security and Voice Over IP (VoIP) Engineer to join our team in Wiesbaden, Germany.
Location: Wiesbaden, Germany; On-site.
Description:
In this role, as the Network Security VoIP Engineer, you will be joining and working with the U.S. Army Europe Regional Cyber Center (RCC-E).
Key Responsibilities:
Cisco Unified Communication
- Core Mission: Maintain, optimize, and secure the Unified Communications (UC) and Identity access footprint for the RCC-E.
- Service Sustainment: Perform daily health checks, proactive monitoring, and Tier-3 troubleshooting for the Cisco Collaboration Suite (CUCM, Unity, UCCX, CER, Expressways, CUBEs). Ensure 99.9% availability for mission-critical voice services across the AORs.
- Endpoint & Gateway Management: Manage and maintain Cisco IOS Voice Gateways (SIP/SRTP). Execute configuration updates, firmware patches, and dial-plan optimizations to ensure secure and reliable call routing.
- Identity & Access Integration: Serve as the functional lead for UC-related identity tasks within Cisco ISE. Maintain 802.1X port security for collaboration endpoints and troubleshoot authentication failures to ensure secure network access.
- Collaborative Video Ops: Provide operational support for multi-platform video environments including MS Teams Rooms (MTR) and Cisco Webex. Manage SBC connectivity for Direct Routing and ensure seamless interoperability between VTC hardware and software codecs.
- Security Compliance & STIGs: Implement and maintain DISA STIG compliance across all UC and Video assets. Collaborate with the Security team to remediate vulnerabilities and ensure the UC posture meets Army Top-Level Architecture (ATLA) standards.
- Cross-Functional Coordination: Act as the technical liaison between the UC team and the Network Automation Operations pillars. Provide technical input for Change Management boards and assist in the documentation of standard operating procedures (SOPs).
- Lifecycle Support: Manage the "Day-2" operations of the UC infrastructure, including user provisioning, certificate renewals, and capacity monitoring of SIP trunks and VTC bridges.
Cisco Firepower and Cisco ISE
- Firewall Operational Support & Troubleshooting: Troubleshoot VPN, Policies, connectivity and issues related to Voice over IP ports/protocols.
- Cisco ISE: Design, deploy, configure, and maintain the Cisco Identity Services Engine (ISE) solution across a continent-wide Army Top-Level Architecture (ATLA) network. Implement and enforce 802.1X authentication for wired and wireless users; develop posture-assessment policies and TrustSec segmentation strategies.
- AAA Services Administration: Configure and administer TACACS+ and RADIUS services for device authentication and authorization.
- Systems Integration: Integrate ISE with Active Directory, PKI/certificate authorities, RAVPN, and other technologies
- Operational Support & Troubleshooting: Provide Tier-3 technical support for identity and access incidents; troubleshoot complex authentication/authorization failures.
Documentation & Collaboration
- Documentation & Change Management: Maintain up-to-date architecture diagrams, runbooks, and standard operating procedures; participate in formal change-control processes.