Senior Manager, Business Process

Join Peraton in advancing the safety, efficiency, and modernization of the National Airspace System (NAS) through the FAA’s Business, National Airspace, and Technical Computing Services (BNATCS) contract. As a trusted partner to the Federal Aviation Administration, Peraton helps deliver the systems and services that keep our nation’s skies safe and connected.

 

We’re looking for innovative professionals who thrive in mission-critical environments and are passionate about shaping the future of air traffic management. This is your chance to make an impact on one of the world’s most vital transportation infrastructures, working alongside leaders in aviation, engineering, data science, and systems integration.

 

At Peraton, you won’t just support the mission — you’ll define it.

 

The Business Process Improvement Specialist provides expert consulting in business and operational process change, focusing on enhancing efficiency, quality, and performance across organizational operations. This role involves leading process re-engineering efforts, optimizing production activities, and implementing sustainable improvements that align with strategic goals and industry best practices.

 

Responsibilities:

• Consults with leadership and stakeholders to identify, design, and implement business and operational process improvements.

• Provides process engineering and technical support expertise to production operations, ensuring alignment with performance and quality goals.

• Analyzes existing processes and develops re-engineering alternatives to improve efficiency, reduce costs, and enhance customer satisfaction.

• Plans and manages process improvement projects, integrating new or modified processes into existing workflows with minimal disruption.

• Performs supply chain and operations analyses to identify optimization opportunities and develops actionable recommendations.

• Facilitates and supports quality improvement initiatives, including Six Sigma, Lean, and ISO 9004 compliance.

• Develops and models business processes and requirements using structured tools and techniques such as use-case scenarios and workflow diagrams.

• Integrates process and business models with system architecture and data requirements to ensure cohesion between business operations and technology systems.

• Communicates process changes effectively to stakeholders, ensuring understanding, adoption, and sustained success.

• May supervise or lead a small team of analysts or process engineers to achieve project deliverables.

 

Qualifications:

• Education: Bachelor’s degree in Business, Industrial Engineering, Systems Engineering, or a related discipline. Master’s degree preferred.

• Experience: Minimum of 12 years of experience in business process improvement, operational analysis, or related consulting fields.

• Certifications: Six Sigma Green Belt/Black Belt or equivalent quality/process improvement certification preferred.

• Skills:

  • Strong analytical and problem-solving abilities.

  • Expertise in process modeling and business analysis tools (e.g., BPMN, Visio, ARIS).

  • Excellent communication, facilitation, and change management skills.

  • Proven ability to lead cross-functional teams and manage process change initiatives.

Clearance:
Must be a U.S. Citizen with the ability to obtain a Public Trust clearance.

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

$112,000 - $179,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.