SITEC - PC Tech - MacDill AFB

Peraton requires PC Techs to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3 EOM.  This position is located at MacDill AFB in Florida.

 

The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365. 

• Monitor Enterprise servers and services via Riverbed.
• Conduct 24/7 hourly checks for core Enterprise services.
• Monitor the health of O365 and cloud services.
• Create reports for Senior Government.
• Analyze, diagnose, report applications and device issues.
• Create trouble tickets for critical core service alerts.
• Maintain continuity log to pass critical information to all shifts.
• Provide clear troubleshooting and reporting via the Remedy Incident management system.
• Conduct regular phone checks to ensure device functionality and security.

Required Qualifications:

• Min 6 years with HS Diploma, 4 years with AS/AA degree, 2 years with BS/BA degree
• DoD TS/SCI clearance
• DoD 8570 IAT II Certification  
• Experience with Active Directory
• Experience with monitoring Solarwinds and/or Riverbed
• Experience with Remedy
• Experience with Unified Endpoint Management (UEM)
• Experience with Microsoft product suite
• Experience with AWS and/or Azure
• Strong communication and writing skills
• Ability to analyze, troubleshoot and articulate problems or issues with servers
• and devices and report to Senior civilian or government officials.
• Strong problem-solving skills
• Works well under pressure in a high tempo environment.
• Strong proactive team player

Desired Qualifications:

• Experience with Microsoft Intune
• Experience with Service Now
• Scripting experience
• AI Experience
• Developing and implementing automation processes
• Power-BI/Power Automate experience

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

$51,000 - $82,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.