IT Technician

Join Peraton in advancing the safety, efficiency, and modernization of the National Airspace System (NAS) through the FAA’s Brand New Air Traffic Control System (BNATCS) contract. As a trusted partner to the Federal Aviation Administration, Peraton helps deliver the systems and services that keep our nation’s skies safe and connected.

We’re looking for innovative professionals who thrive in mission-critical environments and are passionate about shaping the future of air traffic management. This is your chance to make an impact on one of the world’s most vital transportation infrastructures, working alongside leaders in aviation, engineering, data science, and systems integration.

 

At Peraton, you won’t just support the mission — you’ll define it.

 

Help shape the future of U.S. airspace safety and efficiency. We are seeking a IT Technician to join our team of qualified, diverse individuals. The ideal candidate will serve as a trusted advisor and technical authority, leading troubleshooting, installation, configuration, and optimization of hardware, software, and networks. This position offers an excellent opportunity to gain in-depth experience in federal contracting while supporting high-visibility aviation programs.

 

In this position, you will:

• Provide technical support for installation, configuration, and maintenance of IT hardware and software.
• Oversee field activities, and ensure all IT systems are maintained to FAA and federal standards while supporting modernization across the National Airspace System (NAS).
• Serve as the primary SME for troubleshooting complex technical issues across enterprise environments.
• Oversee network connectivity, user support, and system integration activities.
• Develop and maintain standard operating procedures, technical documentation, and best practices.
• Mentor and guide junior IT technicians, ensuring consistent service delivery.
• Support hardware refresh, upgrades, and modernization initiatives.
• Ensure IT environments comply with FAA standards, cybersecurity policies, and federal regulations.
• Conduct root cause analysis and implement corrective/preventive actions for recurring issues.
• Provide on-site and remote support for multi-site FAA locations.
• Strong skills in backup, recovery, and continuity-of-operations (COOP) support.

 

Why This Role Matters

 

The FAA is the cornerstone of aviation safety and innovation. As an IT Technician your expertise ensures that the FAA’s IT infrastructure is fully functional, compliant, and optimized, minimizing downtime and supporting mission continuity. Your leadership will directly strengthen the FAA’s ability to deploy and sustain the technologies that keep U.S. aviation running smoothly.

Basic Qualifications:

• U.S. Citizenship Required.
• Must have the ability to obtain / maintain a Public Trust clearance.
• Bachelor’s degree and 8 years of experience or Masters degree and 6 years or or Associate’s degree and 10 years experience or HS diploma/equivalent and 14 years experience.  
• Proven expertise in hardware and software installation, troubleshooting, and maintenance.
• Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN).
• Hands-on experience with operating systems (Windows, Linux, macOS) in enterprise environments.
• Familiarity with Active Directory, group policies, and user account management.
• Knowledge of endpoint security, patching, and vulnerability remediation.
• Experience with ticketing systems and ITSM processes (e.g., ServiceNow, Remedy).

Preferred Qualifications:

• Direct FAA or NAS configuration management experience.

• Experience supporting federal IT systems, preferably FAA, DOT, DHS, or DoD.

• Certifications such as CompTIA Security+, A+, Network+, Microsoft MCSA/MCSE, or Cisco CCNA/CCNP.

• Experience supporting FAA NextGen modernization programs or NAS-related IT environments.

• Familiarity with cloud and virtualization technologies (AWS, Azure, VMware, Hyper-V).

• Background in ITIL service management frameworks.

• Experience in aviation or safety-critical IT environments.

• Familiarity with automation tools or scripting (PowerShell, Bash, Python).

 

#BNATC

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

$80,000 - $128,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.