Business Analyst

Peraton is seeking a Business Analyst to join our team of qualified and diverse individuals to support our First Responder Solutions team. 

This position is remote. 

Day to Day Roles and Responsibilties:

• Identify, analyze, and document business needs and translate them into actionable technical and functional requirements to align with project and organizational goals.

• Act as a liaison between stakeholders and technical teams, ensuring solutions meet business objectives and facilitating collaboration throughout the project lifecycle.

• Gather requirements through stakeholder interviews, workshops, and observations, and collaborate to define and prioritize requirements.

• Analyze current processes to identify opportunities for improvement or automation and support decision-making through insights derived from requirements analysis and process evaluation.

• Work with development teams to ensure understanding of requirements and alignment with the proposed solution.

• Support testing and validation efforts to ensure delivered features meet documented requirements.

• Produce key deliverables including business requirements documents (BRDs), process flow diagrams, requirements traceability matrices, gap analysis reports, and validation documentation.

• Facilitate communication between business and technical teams to ensure successful delivery and stakeholder alignment.

Basic Qualifications

• Bachelor’s degree with 8 years of experience, Master’s degree with 6 years of experience, or High School diploma with 12 years of experience

• U.S. Citizen or lawful permanent resident (Green Card holder) authorized to work in the United States without current or future sponsorship

• 5+ years of Business Analyst experience, preferably in mission-critical or public safety environments

• Strong expertise in requirements gathering, process analysis, and documentation (BRDs, process flows, traceability matrices, use cases)

• Proven ability to translate public safety operational needs into functional and technical requirements for software and system development

• Experience supporting product-focused initiatives and partnering closely with Product Owners to define and deliver product roadmaps

• Agile delivery experience, collaborating with cross-functional teams to ensure timely and effective solutions

• Excellent communication and collaboration skills to bridge business stakeholders and technical teams

• Demonstrated ability to analyze workflows, identify inefficiencies, and recommend modernization or automation opportunities

Preferred Qualifications

• Direct experience with public safety software systems such as Computer-Aided Dispatch (CAD), Records Management Systems (RMS), or 911/NG911 solutions

• Hands-on professional experience as a dispatcher, call taker, or in a public safety operations role

• Knowledge of enterprise application architectures supporting mission-critical services

• Agile certification (SAFe, Scrum, or equivalent)

• Strong understanding of system design processes for high-reliability, real-time environments

• Experience with CAD systems, .NET, SQL Server, Oracle Server, or Windows Presentation Foundation (WPF)

• Exposure to web application development and UI/UX design for emergency operations systems

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.