SITEC - Governance Manager - MacDill AFB

Peraton requires Governance Managers to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3 EOM. 

This position is located at MacDill AFB in Florida.   

The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.  

The Governance Manager contributes to enterprise governance efforts in alignment with the Senior Governance Manager’s strategic direction. This role plays a critical part in operationalizing governance frameworks, coordinating governance activities across service domains, and supporting the integration of the ServiceNow governance model. 

Key Responsibilities 

• Contribute to the execution of governance across enterprise functions, including service delivery, modernization, automation, and platform operations 

• Support the implementation of the ServiceNow governance model, including demand intake, change control, release coordination, and platform stewardship 

• Coordinate governance activities across enterprise teams, ensuring alignment with decision rights, process ownership, and performance expectations 

• Facilitate governance board meetings, working groups, and technical exchanges; prepare agendas, track actions, and document outcomes 

• Maintain governance documentation, workflows, charters, and reporting dashboards 

• Monitor compliance with ITSM policies, RMF requirements, and cybersecurity mandates 

• Collaborate with Component Commands, TSOCs, and HQ stakeholders to support governance adoption and operational alignment 

• Provide input to governance maturity assessments and continuous improvement initiatives 

• Escalate risks, gaps, or non-compliance issues to the Senior Governance Manager for resolution

Required Qualifications: 

• Min 9 years with HS degree, 7 years with AS/AA degree, 5 years with BS/BA, 3 years with MS/MA 

• DoD TS/SCI clearance  

• Experience supporting IT governance, compliance, or service management programs in enterprise environments 

• Familiarity with ServiceNow platform operations and governance workflows 

• Understanding of ITIL-based service management and process ownership 

• Strong organizational and communication skills 

Desired Qualifications: 

• ITIL v4 certification 

• ServiceNow System Administrator or Governance-related certifications (e.g., CGEIT, CGRC) 

• Experience supporting governance boards or working groups 

• Background in IT operations, service delivery, or process improvement 

• Familiarity with RMF, ATO processes, or DoD cybersecurity frameworks 

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.