Change Enablement Coordinator

Change Enablement Coordinator

Location: Onsite in Quantico, VA or Kansas City, MO

Overview:

We are seeking a Change Enablement Coordinator who will support the US Marine Corps (USMC) enterprise-level hybrid cloud datacenter operations and enable USMC world-wide customers to execute critical missions/

As Change Enablement Coordinator you will be responsible for the following:

Support change management process, procedure, execution, and documentation.  You will coordinate change enablement activities such as Change Advisory Boards, Change Request (CRQ) development and creation, coordinate with other enterprise-level ITSM staff and complete leadership reporting. You will also maintain and report change-related response metrics and closely coordinate with other IT Service Management process leads particularly Event, Incident and Problem Management.

You will: 

• Be responsible for coordinating the planning, development, reporting and execution of the organization’s change management processes under the guidance of organization Change Enablement leadership.
• Analyze new and complex project-related problems and create innovative solutions that normally involve the schedule, technology, methodology, tools, and solution components of the project
• Provide applications systems analysis and long and short-range plans for application selection, systems development, systems maintenance, and production activities for necessary support resources.
• Provide input to, document, and enforce HCS Change Enablement (ChE) policies, processes, and procedures.
• Support the design, development, delivery, and management of a communications plan; Conduct impact analyses, assess change readiness and identify key stakeholders;
• Monitor and manage change request backlog.
• Facilitate stakeholder meetings and decision boards.
• Coordinate efforts with other ITSM process and functional areas.
• Provide daily support and consultation for all HCS change practitioners.
• Track and report issues.
• Author and present status reports 

Required Experience/Education:

 Required

• Requires 11 Years with HS, 5 years with BS/BA or 3 years with MS/MA or 0 to 2 years with PhD.
• Must be US Citizen, and hold active/current DoD Secret clearance
• Requires ITIL training or certification
• IAT II certification
• Preferred Cloud change/ release management experience (AWS or Azure)
• Requires experience and proficiency with service management ticketing system (Remedy preferred)
• Senior level experience creating, managing, and coordinating enterprise changes in a large environment with datacenter operations
• Experience with change, release, onboarding requirements and facilitating hosted application onboarding to cloud environment
• Experience supporting enterprise data center operations and hosted application customers
• Power BI, Remedy Smart Reporting or Advanced Excel skills desired

 Desired

• Project Management certification desired

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.