Change Enablement Coordinator
Location: Onsite in Quantico, VA
Overview:
We are seeking a Change Enablement Coordinator who will support the US Marine Corps (USMC) enterprise-level hybrid cloud datacenter operations and enable USMC world-wide customers to execute critical missions/
As Change Enablement Coordinator you will be responsible for the following:
Support change management process, procedure, execution, and documentation. You will coordinate change enablement activities such as Change Advisory Boards, Change Request (CRQ) development and creation, coordinate with other enterprise-level ITSM staff and complete leadership reporting. You will also maintain and report change-related response metrics and closely coordinate with other IT Service Management process leads particularly Event, Incident and Problem Management.
You will:
Be responsible for coordinating the planning, development, reporting and execution of the organization’s change management processes under the guidance of organization Change Enablement leadership.
- Analyze new and complex project-related problems and create innovative solutions that normally involve the schedule, technology, methodology, tools, and solution components of the project
- Provide applications systems analysis and long and short-range plans for application selection, systems development, systems maintenance, and production activities for necessary support resources.
Provide input to, document, and enforce HCS Change Enablement (ChE) policies, processes, and procedures.
Support the design, development, delivery, and management of a communications plan; Conduct impact analyses, assess change readiness and identify key stakeholders;
- Monitor and manage change request backlog.
- Facilitate stakeholder meetings and decision boards.
- Coordinate efforts with other ITSM process and functional areas.
- Provide daily support and consultation for all HCS change practitioners.
- Track and report issues.
- Author and present status reports