Infrastructure Support Deputy Manager (Technical)

Peraton is seeking an Infrastructure Support Deputy Manager (Technical) to join our team of qualified and diverse individuals. The qualified applicant will become part of Department of State (DOS) Bureau Consular Affairs Enterprise Infrastructure Operations (CAEIO) Program. CAEIO provides IT Operations and Maintenance to modernize the legacy networks, applications, and databases supporting CA services globally. 

The Deputy Manager will report to the Infrastructure Support Manager and be a member of the Infrastructure Support leadership team that includes the Manger and the Deputy Manager (Operations). The Infrastructure Support leadership team ensures the operation of the enterprise meets defined infrastructure service levels and serves, oversees operations and technical teams, and is responsible for optimizing, standardizing, and improving storage solutions, including facilitating eventual migrations to cloud environments.

The Infrastructure Support team supports CA servers, storage platforms, systems, networking equipment, and hosted systems in use at DOS domestic and overseas facilities. The team works closely with other program team members, other contractors, DOS leadership and business stakeholders to monitor performance, address faults and security service delivery, and crafts and implements solutions to issues and new requirements in the operations environment.

Responsibilities

• Provide technical leadership and technical guidance on projects, O&M, troubleshooting, systems, and network analysis.
• Support the personnel, applications, and appliances employed to maintain compliance with all regulatory requirements.
• Provide technical oversight and support for a team of network and firewall engineers performing technical administrative and troubleshooting duties for Cisco and Dell switches, Palo Alto, Cisco, Azure, and F5 and Broadcom Layer 7 network appliances.
• Work closely with senior team leads and systems engineers to build and maintain complex enterprise systems (for example, network, Linux, Windows, virtualization).
• Oversee and support security remediation and patching related to infrastructure environments including OS, Network devices, and hardware and virtualization infrastructure.
• Participate in internal workshops and provide presentations of the proposed solutions.
• Review technical and user documentation as required.

Leaders who thrive on the program:

• Deliver measurable results working in an often fast-paced and always professionally challenging environment.
• Demonstrate flexibility by managing multiple tasks and reprioritizing tasks – often to meet tight and periodically changing deadlines.
• Leverage strong written and verbal communications skills to prepare and present technical documentation to audiences with different levels of technical knowledge.
• Transition seamlessly between being self-directed with limited supervision to being a team player who takes direction from others.

Location: The Deputy Manager must be local to the Washington, DC area. This position is currently hybrid. The Deputy Manager must be available to work in Peraton’s office in Sterling, VA, at least one day a week.

Required Qualifications

• U.S. citizenship and an active SECRET Government Security Clearance.
• At least 10 years’ network, OS, or database operations experience.
• At least 6 years’ experience managing operations teams.

Desired Qualifications

• Experience with Cisco, Palo Alto, f5 local traffic managers, Broadcom Layer 7 Application Gateways, or Azure Network Services.
• Experience with Windows, RedHat Linux, and Oracle Linux.
• Experience with Oracle Databases hosted on RHEL, OL, or Exadata Platforms.
• Experience with VMWare, NetApp, and Dell Data Domains.
• Experience with ServiceNow and/or workflow tools such as Jira.

Education and Experience: 10 years of experience, may have supervisory or lead experience.

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.