Information Technology Operations, Advisor

PROGRAM DESCRIPTION: 

Come join a flexible and responsive IT environment to quickly meet evolving and changing mission priorities for an IC customer. Mission operations supported include strategic and tactical intelligence analysis and integration; screening, vetting, and watchlisting; situational awareness; and strategic planning. Operate and maintain the IT environment, integrate new systems into the environment from separate developers, design, develop, and implement enhancements to the IT environment that will provide the stability and flexibility required to meet mission needs and support other mission partners. Follow a DevSecOps execution model that integrates services, hardware, software, and data support; incorporates new sources; maintains ingestion services as formats/schemas change; improves throughput and efficiency; develops and deploys self-service tools to exploit and use data more quickly, thoroughly, and robustly; and manages compliance requirements as may be necessary to satisfy service, application, tool, data, and other IT mission needs. Though the majority of applications have been migrated to the cloud, there are multiple independent on-premise networks. Maintain hardware and network connections inside the enclaves and other external mission partners; the majority of all servers are virtualized.

Applicant will: 

• Providing services to establish enterprise operations, event monitoring and management, performance monitoring, and analysis services.  
• Providing centralized operations, monitoring, reporting, management, and analysis of enterprise applications, systems, and core services as well as infrastructure assets to include file servers, email servers, application servers, web server, data delivery, authentication servers, network and storage from all enterprise service providers 24/7/365. Ensuring that monitoring engines are available to all designated NCTC personnel. 
• Monitoring established thresholds, responding to warning and alert messages from the monitoring systems, coordinating corrective action once thresholds are reached to prevent issues from re-occurring, and providing initial troubleshooting to restore services as quickly as possible.  
• Providing feeds to operations watch staff for situational awareness, responding to escalated incidents and outages (e.g., from the service desk), taking corrective actions to resolve the issue, escalating issues that cannot be resolved within the network operations center, and maintaining/upgrading the supporting network infrastructure and services. 
• Provide monitoring information that impacts or informs products in development to the Government and affected contractors. 

Required Qualifications

• Active TS/SCI or higher at time of application
• Prior experience leading people, projects, or teams
• Understanding of classified IT system architectures and multi-site connections
• Experience with management of IT systems including storage, servers, networking devices
• Experience leading and managing IT requirements and executing project management schedules through completion
  Demonstrated ability to work seamlessly across organization boundaries
  Ability to coordinate with other sites, business areas, programs and functional areas to coordinate daily operations as well as program coordination and adoption

Desired Skills:

• Experience with leading an Agile team and/or understanding of Agile principles
• Understanding of IT Operations tools and capabilities. (Network Management Systems, ITSM Suites, Service Monitoring Tools)
• Highly motivated and able to prioritize and integrate multiple projects
• Strong understanding of information security trends and current industry focus areas, Technical experience with vulnerability management, normal infrastructure/perimeter protections, information security best practices
• Demonstrated process improvement success
• Strong communication and critical thinking skills.

**This position is contingent on contract award.**

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.