Systems Storage Administrator- SAN/BUR

The Storage/Backup Recovery (BUR) Engineer’s primary focus on systems backup platforms, data protection and recovery, and will deliver technical infrastructure services for design, engineering, maintenance and support of the customer’s enterprise data backup and recovery environment.

Role & Responsibilities

• Contribute independently and on teams in projects of moderate to complex scope in order to recommend and develop creative and practical solutions.
• Perform predictive analysis, performance analysis, monitor systems, identify root cause, develop and implement short- and long-term solutions, and must be able to guide others in adaptive problem solving.
• Handle day to day administrative tasks including systems reporting, system tuning, and working with counterparts to address issues before outages are incurred.
• Document completely and accurately at all levels of solution development and implementation, following procedural steps, as directed, to assure compliance with industry standards and customer policies.
• Provide 24x7 support responding to escalated issues, troubleshooting errors and developing technical solutions to ensure implementation of process improvements.
• Collaborate across operations and implementation teams to determine best solutions for support.
• Support and maintain hardware, software and connectivity components by analyzing the functionality of infrastructure framework and designing and planning major upgrades and changes to ensure reliability and availability
• Make improvements in the methodologies used for backup and storage and development of software that helps to find ways to use in configuration management.
• Responsible for all communications to internal teams, government leads, and all stakeholders related to the storage and backup

#TSAIMPACT

Basic Qualifications: 

• Bachelor’s degree and 0 years’ experience or HS diploma/equivalent and 4 years experience
• US Citizen with the ability to obtain an entry on duty security clearance
• Strong understanding of ITSM Processes: Incident Management, Problem Management, Change Management, Configuration Management and Computer Operations IT disciplines absolutely preferred. Demonstrated ability to coordinate cross-functional work teams toward task completion
• Working knowledge of NetApp and VERITAS NetBackup
• Working knowledge of Microsoft Azure Cloud in relation to SAN and BUR operations
• Working knowledge of SAN storage operations
• Working knowledge of data replication to tape media at offsite locations
• Knowledge of client business environment and requirements
• Excellent interpersonal and communication skills, both verbal and written
• Excellent teamwork skills
• Exceptional problem-solving capabilities and use of judgment
• Ability to work effectively in a distributed work environment/self-starter

Preferred Qualifications

• Knowledge of ServiceNow and its ticketing system
• Knowledge of SharePoint
• Possess an Information Technology Infrastructure Library (ITIL) Foundations 4 certification or the ability to obtain one

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.