SITEC VTC Engineer

Peraton requires AV/VTC Engineers (SR) to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3.  Positions are located at the SOCOM Headquarters at MacDill, AFB FL, and at the TSOC and Component locations in the United States and abroad. 

The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network

Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.

The AV/VTC Engineers (SR) performs network and system administration support, and trusted agent (TA) operations, end-user support, asset and device management, communications security and controlled cryptographic item management and  maintenance, mobile device management and support to include BES and CSfC devices. The Engineer will also assist with training and support for tactical radio and communications systems. The Deployed Communications Engineer is responsible for supporting users in the areas of electronic mail, account creation and maintenance, management of the organization’s Active Directory and Group Policy structure, standard desktop applications, and above-baseline applications. This position provisions and maintains mobile devices (NIPR, SIPR and Gray), maintains and troubleshoots government network and computer systems and system peripherals / AV equipment. The AV/VTC Engineer monitors the operation of assigned applications, servers, and storage devices to optimize performance while taking actions as appropriate to prevent or limit hardware or software failure. The Engineer confers with software systems engineering and/or applications programming personnel if errors require a change of instructions or sequences of operations. The Communications Engineer has knowledge with the ability to terminate, test and troubleshoot secure/non-secure voice, video, data and radio frequency cable infrastructure is required. This position also requires expertise in scheduling VTC sessions in VTC bridges, hands-on experience with debugging the interoperation of VTC end points, as well as experience setting up and troubleshooting AV equipment (displays, microphones, sound boards etc.) The Deployed Communications Engineer must have experience and solid technical skills safeguarding, accounting for, issuing, and managing the destruction of COMSEC material. This position may serve as an alternate COMSEC custodian assisting the government appointed primary COMSEC custodian and providing continuity of operations in the Government COMSEC custodian’s absence. This position is responsible for the maintenance of up-to-date records and the submission of required accounting reports. AV/VTC Engineers (SR) must be detail-oriented and have in-depth knowledge and support experience for Cryptographic Modernization and Key Management Infrastructure (KMI).

Duties include but are not limited to:

• Planning, scheduling, and executing small- and large-scale equipment upgrades
• Troubleshooting, resolving, and optimizing network performance and/or related network problems
• Troubleshooting hardware malfunctions on servers, server and PC blade chassis, SANs, desktop computers, laptops, analogue KVM switching systems, rack mount consoles and peripherals
• Installing Operating System firmware, software, patches, and upgrades,
• Maintaining core datacenter infrastructure; following cabling and organization standards
• Providing Systems Administrator (SA) support to systems hosting complex operational databases, software configuration control, and system interfaces for computer systems
• Maintaining file servers, network access; documents, analyzes and troubleshoots systems anomalies to ensure optimum equipment performance
• Performing system backups and recovery
• Installing, removing, and relocating servers, server and PC blade chassis, switches, storage area network (SAN) equipment, desktop computers, analogue KVM switching equipment, rack mount consoles and peripherals
• Scheduling, de-conflicts, and coordinates VTC room usage
• Supporting AV/VTC requirements for Command events and ceremonies
• Providing basic troubleshooting and problem resolution in support of Mobile Device Hardware from multiple vendors such as Apple, Blackberry, and Samsung Mobile Device Software Operating Systems from multiple vendors such as iOS, Android, and Blackberry
• Troubleshooting wireless carrier network services such as voice, data, Short Message Service (SMS), Multimedia Messaging Services (MMS), data tethering, mobile hot spot, management of carrier mobile telephone numbers between devices, etc.
• Configuring an enterprise enroll/activate client designated mobile devices with current client approved upgrades to device firmware, operating system patches and versions of based on troubleshooting resolution and device reassignments
• Assisting with the enterprise mobile device refresh period by providing Tier 2 MDM support and enterprise deployment of client refresh enterprise mobile devices
• Supporting the issuance and renewal of Smart Card tokens including processing replacement devices (seed stock) between vendor and end users as required
• Reporting on number of tokens issued, revoked, renewed, as well as validating certificate requirements and forwarding revocation requests
• Installing, maintaining, configuring and troubleshooting of COMSEC equipment
• Planning and executing of Out-of-Band-Key Transfer (OOBKT) and Over-The-Air Transfer (OTAT) for remote rekey of enterprise encryptors on multiple networks
• Performing hands-on installation, maintenance, configuration, and troubleshooting of COMSEC equipment, as required; and operating approved key fill devices, including KIK- 20 and KIK-30 and AN/CYZ-10
• Responsible for supporting the receipt, custody, issue, safeguarding, accounting for, and, when necessary, the destruction of COMSEC material
• Some positions may require shift work and/or an ability to work a non-standard work schedule to support the USSOCOM mission

Required qualifications:

• 8 years with BS/BA; 6years with MS/MA; 3 years with PhD. 4 years of relevant experience can be considered in lieu of a BS/BA degree OR 6 years Relevant experience will be considered in lieu of a MS/MA degree.
• A DoD security clearance at the TS or higher level is required.
• Eight (8) years of increasingly complex and progressive experience in computer systems, system administration, network engineering, and COMSEC operation
• COMSEC Custodian Course
• DoDD 8570 IAT Level II AND CCNA AND MCSA AND Windows Server OR MCA certifications required

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.