Quality Assurance Process Analysis, Lead Associate

Peraton is hiring a Quality Assurance Process Lead Associate to work at USSTRATCOM/J6 at Offutt AFB, Nebraska.

What you will do:

• Supports program and project managers and respective teams to implement organizational processes and best practices.
• Performs process and product evaluations (audits) to ensure compliance with DMI and project established policies, processes, procedures, and applicable standards (ISO, CMMI-DEV, CMMI-SVC, ITIL). 
• Evaluates software development and service performance and deliverables against process documentation, project schedule, and quality standards.
• Performs a variety of technical and administrative activities related to the function of QA (auditing), including, but not limited to, scheduling, checklist development, report writing, facilitating root cause/lessons learned analysis,  and internal/external presentations. Analyzes, compiles, and reports on findings of non-compliance and provides recommendations for improvement.
• Tracks and escalates unresolved non-compliance issues and corrective and preventative action plans to closure. Collects metrics, analyzes, and reports various measures to project manager/team and Corporate QA.
• Maintain the process asset library for the contract, including all process definitions, templates, and document samples.
• Ensure that the program complies with the ISO standards to ensure yearly certification and surveillance audits
• Serves as the program’s interface to the Government’s Lead Contracting Officer Representative (COR)
• Directs and maintain the Customer Satisfaction Program and Quality Managment System
• Assist with the maintenance and direction taken with the Account Operations Manuals (AOM) processes and procedures
• Maintains the Service Management Plan, delivers Quality Managment Reviews
• Supports Corporate QA initiatives as appropriate (i.e., CMMI Level 3 assessment, ISO re-certifications, etc.); and ISO Internal Auditor. 

What you will need:

• 5 years with BS/BA; 3 years with MS/MA; 0 years with PhD
• Preferred to have experience and been directly involved in implementing the following frameworks: ISO 20000, ISO 9001, CMMI, and ITIL.
• Preferred to have ISO certification in internal auditor and/or lead auditor
• Should have hands-on experience as a project team member or real-life understanding of software development, support desk, and/or maintenance and operation type projects (i.e., requirements analysis, testing, software development, help desk staff, etc.).
• TS/SCI security clearance

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.