SITEC - UC Administrator - Peterson SFB, CO

Peraton requires Unified Communications (UC) Administrators to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3. This position is located at Peterson SFB, Colorado. 

The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.

UC Administrators performs tier one and two voice and video support in accordance with the SIE OPORD. UC Administrators need a detailed understanding of telecommunications theory and practice. UC Administrators should have solid technical skills, as well as interpersonal and organizational abilities. UC Administrators must be able to perform element management, scheduling, call control, ensure STIG compliance, as well as utilize performance- monitoring tools to improve VoIP services and mitigate cybersecurity risk. This position must organize resources and work collaboratively to meet multiple team objectives, as well as interact closely with Government representatives on highly advanced technical issues. UC Administrators must be able to explain and present high-level technical subjects and processes related to assignments while independently composing and delivering reports and presentations of the highest professional quality. Experience working with the specific hardware used in the Government’s UC system is highly valued.

Duties include but are not limited to:

• Managing the configuration and maintenance of voice, data and video equipment
• Ensuring that trouble ticket items are investigated and resolved and that necessary equipment repairs are performed
• Overseeing the resolution of circuit issues
• Ensuring that system logs and records are maintained
• Some positions may require shift work and/or an ability to work a non-standard work schedule to support the USSOCOM mission

Required Qualifications:

• 8-10 years with BS/BA; MS 6-8 years with MS/MA; 12-16 years with no degree.
• DoD TS/SCI
• DoD 8570.01-M IAT II certification
• Must be flexible with scheduling, able to work nights/weekends, holidays as needed

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Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.