ServiceNow Technical Team Lead

We are looking to add a ServiceNow Technical Lead to our team of professionals.

What you'll do:

• In-depth knowledge of ServiceNow platform, including ITSM, ITOM, HR, and other modules.
• Establishes the basic structure of the system, defines essential core design features and elements that provide the framework.
• Incorporates engineering strategies for introducing new technology into the customer's infrastructure related to its business processes of collection, analysis, production, and dissemination.
• Performs cost-benefit analyses to determine whether requirements are best met by manual, software, or hardware functions; making maximum use of commercial off-the-shelf or already developed components.
• Applies knowledge of enterprise IT or engineering needs to design improved processes, generate valid requirements, and ensures that these are consistent with the customer's enterprise technical architecture.
• Ensure successful initiation, planning, execution, control, and completion of ServiceNow projects.
• Lead project development, production support, and maintenance activities.

Basic Qualifications:

• Bachelors degree and 8 years of experience or Masters degree and 6 years of experience or 12 years in lieu of degree
• Knowledge and working experience of ServiceNow platform
• Experienced at guiding team members on technical aspects, providing mentorship and technical direction.
• Ability to serve as Tier two support for escalated technical issues and development requests to develop more robust solutions
• This is a fully remote position and will require you to have the ability to work without supervision and or able to assist the team with guidance from remote
• Have a strong desire to stay updated with the latest developments in ServiceNow and related technologies to enhance team capabilities.
• Must have an active Secret clearance.
• US citizenship

Preferred Qualifications:

• ServiceNow certifications

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.