Bilingual Software Quality Assurance Tester

Job Locations US
Requisition ID
2024-146584
Position Category
Testing / Quality Assurance
Clearance
Agency Clearance
Sector
Citizen Security & Public Services

Responsibilities

 

Peraton is seeking for an experienced Bilingual Software/QA Tester. This qualified individual will be responsible for supporting Live Assistance (LA) Workstream Leads in testing voice/voicebots and other contact center channel applications (e.g., chat/chatbots, Agent Desktop, E-Mail) for compliance with standards, ensuring workstream deliverables comply. The selected candidate must be able to travel onsite (local office) one day a week.

 What you will do:

  • Define, document, and execute compliance test cases
  • Draft and/or Contribute to the preparation of compliance enterprise life-cycle artifacts
  • Conduct compliance demonstrations using IRS accessibility tools (e.g., JAWS, Dragon, Zoom Text).
  • Manage test cases and testing using the IRS Enterprise Life-Cycle Management (ELM) tool
  • Systems Integration & Testing
  • Software QA Testing
  • Web Application testing/maintenance of applications and supported processes
  • Develop and execute test scripts for functional testing of chatbots in Spanish and English
  • Create and execute test scripts for functional testing
  • Provides test area with parameters for sample testing and specifies tests to be performed.
  • Compiles data and defines changes required in testing equipment, testing procedures, manufacturing processes, or new testing requirements.
  • Consults with the development and/or requirements team to coordinate and test applications.
  • Performs analysis, diagnostics, and preliminary evaluations of products.
  • Develops testing procedures, test plans, scripts, scenarios, functional tests, regression tests, and deployment tests

Qualifications

Required Qualifications:

  • Bachelor’s degree and at least must have at least 2 to 4 years of quality assurance/testing experience. Additional years of experience maybe accepted in lieu of the degree.
  • At least 2 years of experience testing tools used at the IRS including JAWS, ZoomText, Dragon Naturally Speaking, Object Inspector, Talkback and Voiceover.
  • Must have knowledge and understanding of Web Content Accessibility Guidelines (WCAG) 2.0. Knowledge of IBM ELM/RQM (IBM Engineering Lifecycle Management / Rational Quality Manager) is highly desirable.
  • Must have knowledge of accessibility tools
  • Familiarity with one or more of the following: JAWS, ZoomText, Dragon Naturally Speaking, Object Inspector, Talkback and Voiceover. 
  • Must have knowledge and understanding of Web Content Accessibility Guidelines (WCAG) 2.0. 
  • Must be a Native Spanish Speaker- Oral and Written
  • US Citizen or Green Card holder (with at least 3 years of US residency)
  • Ability to get an IRS MBI clearance

 Preferred Qualifications:

  • Active MBI clearance is desired
  • Federal and Government experience is plus
  • 508 Compliance experience is a plus

 Benefits:

 

At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We’re fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.

 

 

 

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Target Salary Range

$51,000 - $82,000. This represents the typical salary range for this position based on experience and other factors.

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