Peraton has an outstanding opportunity for an experienced IT Operations Service Owner Lead to provide technical leadership, contractor management, direction, administration, and leadership of the execution of his/her respective site’s requirements for the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) in support of United States (U.S.) Special Operations Command (USSOCOM). The IT Operations Service Owner Lead will be responsible for assigning tasks to contractor personnel, supervising ongoing SITEC 3 EOM technical efforts, coordinating with the USSOCOM TPOC, and managing the overall site service delivery performance of their assigned command / location.
The IT Operations Service Owner Lead must be self-motivated and will be required to work in a fast-paced environment with the ability to communicate clearly, both written and orally. The IT Operations Service Owner Lead must have good management and communication skills to interact and coordinate effectively with both internal and external executive leadership teams.
The IT Operations Service Owner Lead is responsible for the efficiency of System and Network Infrastructure Services, End-User and Common Device Services, and Service Management, including managing technical issues and business processes on site; managing and responding to Government issues, concerns, and comments; and alerting the Government proactively to potential contractual or programmatic and resource limitation issues. The IT Operations Service Owner Lead will be the main interface at their assigned site between the USSOCOM end customers, the applicable SITEC3 EOM Deputy Program Manager, and the supported Component or TSOC J6/G6 management staff while providing input into the management activities within his/her functional area. The IT Operations Service Owner Lead will manage Contractor and subcontractor staff on site, ensure staff development for retention, and work with third-party vendors applicable to his/her site as needed. The IT Operations Service Owner Lead may manage teams of contract support at multiple locations as necessary. The IT Operations Service Owner Lead is required to organize, direct, and manage all support functions applicable to SITEC 3 EOM Service Delivery for multiple, complex, and inter-related project tasks within the scope of their assigned site(s). Must be able to review task plans and deliverable items, and manage schedules in line with budget. The IT Operations Service Owner Lead will ensure all personnel within his/her responsibility receive adequate guidance and direction for performing their daily tasks and will be responsible for developing/presenting briefings, preparing correspondence, and submitting project status reports as required.
Typical Responsibilities include, but are not limited to:
*This position is contingent upon contract award.*
**Salary range is based on geographical location and experience.**
Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can’t be done, solving the most daunting challenges facing our customers.