IT Integration Services Process Engineer

Peraton is hiring an IT Integration Services Process Engineer to join our Cyber Mission business unit in Fort Meade, Maryland.  As a Process Engineer on our team, you will support one of the largest enterprise-wide engineering contracts within the Intelligence Community. This is a full-time position requiring 1880 hours of support per year; and work is performed at a customer location. As an IT Integration Services Process Engineer on our team, you will support a customer organization with documenting, standardizing and establishing governance processes and procedures for workflows associated with the Enterprise Information Technology Service Management Infrastructure. This is part of an effort to create a comprehensive technology and process stack for establishing, implementing, maintaining, and continually improving the service management system. You will support integration across projects/programs and collaborate and coordinate among service owners and with other mission stakeholders.  You will:

• Provide support to Modern Services Portal initiative. This web portal will provide all users with a central location to request EIS services, determine status of requests, and determine operational status of EIS services.
• Collaborate with service providers, analyze service workflows, and make recommendations on how to standardize offerings and
• Provide support to the government efforts establish and follow formal procedures for governance of service workflow processes.

Individual Capabilities/Experience Required:

• Fifteen (15) years' experience with Process Improvement on programs and contracts of similar scope, type, and complexity is required. Experience is to include, within the past ten (10) years, five (5) years' experience in facilitation, training, methodology development and evaluation, process engineering across all phases of acquisition identifying best practices, change management, business management techniques, organizational development, activity and data modeling, or information system development methods and practices.
• Bachelor’s Degree in Computer Science, Information Systems, Engineering, Business, or Education from an accredited school or university is required.
  • Four (4) years of additional experience may be substituted for a bachelor’s degree
• Must be knowledgeable of and experienced with the technology and process stack for establishing, implementing, maintaining, and continually improving a service management system.
• Position requires TS/SCI clearance with polygraph

Individual Capabilities/Experience Desired:

• The ideal candidate would have strong working knowledge of Information Technology Infrastructure Library (ITIL) Processes and Framework for IT service management and IT asset management.
• The ideal candidate would also be familiar with the Suppliers, Inputs, Process, Outputs and Customers (SIPOC) Methodology for documenting and improving processes especially as related to ensuring positive impact on the customer experience.

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Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Peraton is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law.

Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can’t be done, solving the most daunting challenges facing our customers.