NOC Technician

The NOC Technician is responsible for:

Monitors critical network elements and applications using various network monitoring systems in a 7X24X365 Network Operations Center (NOC). Troubleshoots, repairs and maintains telecommunications networks in a NOC environment. Tests new and already installed hardware and software. Uses computerized network management systems to check for system alarms when parts of the network are not working properly and jeopardizing the level of communication services available to customers. Follows procedures to validate, troubleshoot and escalate issues. May work second and third shift work and overtime in the event of network outages.                                  

Additional duties as assigned.

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Minimum Education Requirements:

• HS 2-4 Years or relevant experience
• Degree in business administration, business management, information systems, information technology, engineering, or equivalent experience can be considered in lieu of a degree.

Minimum Experience Level Requirements:

• 1+ years of professional experience in a large Data Center environment
• ITIL4 Foundation certification (not required to start but expected to attain in first six months)
• Experience using Remedy software (or similar tool) to track incidents and service requests through the full lifecycle.
• Demonstrated experience interfacing with customer senior leadership.
• Familiarity with DOD IT security requirements

Ability to obtain/maintain: Secret Clearance

Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can’t be done, solving the most daunting challenges facing our customers.