SITEC - Subject Matter Expert (Riverbed)

Job Locations US-FL-MacDill AFB
Requisition ID
2023-130980
Position Category
Other / Technical
Clearance
Top Secret/SCI
Sector
Defense Mission & Health Solutions

Responsibilities

Peraton requires Subject Matter Experts (SME) Riverbed to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3.  Positions are located at the SOCOM Headquarters at MacDill, AFB FL, and at the TSOC and Component locations in the United States and abroad. 

 

The purpose of the Special Operations Forces Information Technology Enterprise Contract

(SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs),

and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and

common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.

The Subject Matter Expert Riverbed will play an active role in the daily operations of the USSOCOM Information Environment and be instrumental in the overall performance and delivery of services by the Peraton SITEC Team.

 

Duties include but are not limited to:  

  • Serve as service owner and technical lead for Riverbed
  • Perform installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of Riverbed and integrated technologies. Ensure that the assigned technologies are updated with current, stable, and compliant architecture and applications meet enterprise and security standards. Provides input into infrastructure architecture designs.  
  • Own and drive value from the Riverbed service 
  • Define and drive the Riverbed roadmap
  • Ensuring the Riverbed estate is effectively managed, and industry best practice is used across 
  • Support Riverbed in a virtualized environment with RHEL and Windows operating systems
  • Standardize Riverbed forward deployment, configuration and maintenance across a variety of platforms
  • Create data retention policies and perform index administration, maintenance and optimization
  • Manage the installation and integration of system fixes, updates, and enhancements; and ensuring the rigorous application of information security/information assurance policies, principles, and practices
  • Operationally maintain and develop automation between Riverbed, integrated technologies and ITSM platform including improving accuracy and fine tuning of event-alert-incident correlation. 
  • Configure Riverbed with the objective of proactively preventing incidents. Where incidents occur, actively support the Incident and Problem management processes to resolve and avoid further occurrences.
  • Cultivating and maintaining effective working relationships with a variety of stakeholders, including end-users, change/incident managers, engineers, and senior staff members
  • The position involves actively participating in multiple workgroups at one time and disseminating information across all levels of the organization.
  • Reviewing technical documentation from the build team, such as user guides, manuals, and system specifications, prior to transition into operations, and ensuring their subject area is accurately represented and fit for purpose as a basis to on-board monitoring solutions.
  • Contribute to continual service improvement by challenging, reviewing, updating and where inexistent, creating, processes and procedures to drive operational excellence.
  • Engaging with key stakeholders to design and configure tailored monitoring solutions and dashboards within Riverbed.
  • Some positions may require shift work and/or an ability to work a non-standard work schedule to support the USSOCOM mission.

Locations

  • MacDill AFB, FL

*Positions are contingent on contract award.*

**Salary range is based on geographical location.**

#SITEC2023

Qualifications

Required qualifications:

  • BS 8-10, MS 6-8, PhD 3-5. Bachelor’s degree is required. Significant relevant experience will be considered in lieu of formal education.
  • DoD TS/SCI clearance is required.
  • DoD 01-M IAT II certification required.
  • Be recognized as an expert in their subject field/technology.
  • 8-10 years of experience in a large enterprise network environment in the DoD space
  • Monitoring tools experience is a must - Aternity,Steel Central 
  • Strong knowledge of Riverbed suite of tools including Aternity, NetIM
  • Familiar with Riverbed architecture and best practices
  • Experience with networking, server, application, and web technologies
  • Extensive knowledge of a tiered Riverbed installation; indexers, forwarders, search heads, clusters
  • General networking and security troubleshooting (firewalls, routing)
  • Scripting and development skills with knowledge of regular expressions
  • Ability to autonomously prioritize and successfully deliver across a portfolio of projects.
  • Familiarity with key events on common IT platforms
  • Good understanding of Microsoft technologies, e.g., AD, Windows Server, Hyper V, Exchange, O365, SQL Server, Microsoft Dynamics, IIS, Azure, and web hosting.
  • Knowledge of Clusters, Storage, Backups, Data Export/Import, and disaster recovery
  • Solid knowledge of TCP/IP
  • Experience with protocol analyzers, WireShark and packet analysis.

Peraton Overview

Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can’t be done, solving the most daunting challenges facing our customers.

Target Salary Range

$86,000 - $138,000. This represents the typical salary range for this position based on experience and other factors.

EEO

An Equal Opportunity Employer including Disability/Veteran.

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