Peraton is seeking a Junior Network Administrator to join our team of qualified, diverse individuals. The ideal candidate will become part of Peraton’s Federal Bureau of Investigates (FBI) Enterprise Enterprise Operations Center (EOC) Network Operation Center (NOC) Support Services program providing IT Service Desk support. The NOC provides continuous (24x7x365) IT Service Desk supporting approximately 70,000 FBI accounts across 500+ locations within and outside the continental United States. The NOC provides Tier 2 Network Performance Monitoring and Support and Tier 2 System Administration Monitoring and Support. The NOC supports the FBI’s IT Critical Incident Management (CIM) Program, which supports the FBI’s Strategic Information and Operations Center (SIOC), National Crisis Command Center (NC3), and Field Office Command Posts, among other critical incidents. The NOC provides a single point of contact for end users to receive technical support, request technical services and receive status about existing requests. The NOC will provide Tier 1 and Tier 2 services that are critical to the successful operation of a technical support environment as it is the focal point for communication between technical solver groups. The IT Service Desk is central to the operational service model and is the focal point for end-to-end service delivery across the service operation lifecycle.
The Junior Network Administrator role will be located in Picotello, ID.
Day to Day Work Responsibilities may include:
Shift Hours: 2nd or 3rd shift available
Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can’t be done, solving the most daunting challenges facing our customers.