Cyber Systems Administrator Technical Specialist

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

• Provide support for implementation, troubleshooting and maintenance of IT systems;
• Manage the daily activities of configuration and operation of IT systems;
• Provide assistance to users in accessing and using IT systems;
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems;
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.;
• Provide support for the escalation and communication of status to agency management and internal customers;
• Optimize system operations and resource utilization, and perform system capacity analysis and planning;
• Provide in-depth experience in trouble-shooting IT systems;
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets;
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process;
• Configure and manage UNIX and Windows (or other applicable) operating systems and install/load operating system software, troubleshoot, maintain integrity and configuration of network components; and implement operating systems enhancements to improve reliability and performance.

Basic Qualifications:

• Bachelor’s degree in a technical discipline from an accredited college or university is required.  Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
• Ten (10) years’ experience as a SA in programs and contracts of similar scope, type, and complexity.
• Active TS SCI security clearance with a current polygraph is required

Desired Qualifications:

• Strong Windows and Linux systems administration, VMWare, networking experience;
• Strong scripting (Python, VBScript, Bash, Powershell, Batch, or Perl);
• Experience performing integration and test, and application deployment.  Monitor applications and troubleshoot as needed;
• Experience with SALT, Docker or other automation and orchestration tools;
• Database Experience (non-admin): Nagios/HP OpenView, Splunk;
• Experience with Cross Domain Solutions.

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Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can’t be done, solving the most daunting challenges facing our customers.