DOD Gateway Operations Manager (NCTAMS PAC)

Peraton seeks experienced Department of Defense (DOD) Gateway Operations Managers to manage a team of system operations responsible for local and remote operations at NCTAMS PAC.

This role requires experience in managing a shift of operators in subordinate watch sections, reporting and escalating issues and troubles, resolving disputes or disagreements, training operators, preparing, and submitting periodic and recurring reports, maintaining a Master Station Log, and conducting periodic security rounds of their buildings and compound.

Major Job Activities:

• Manages a shift of operators in subordinate watch sections responsible for local and remote operations.
• Escalates reports to higher authorities and customers in accordance with the NCTAMS PAC reporting SOP.
• Ensures the balance of workload to an integrated support team managing the daily (24 hours a day, 7 days a week) care and operations of equipment located in multiple geographically separated locations.
• Maintains Standard Operating Procedures and develops procedures to assure maximum availability of operational assets.
• Helps resolve disputes or disagreements.
• Ensures Operators are properly trained, executing, and reporting in a timely manner.
• Provides timely reports on Equipment Status, Trend Analysis, Hazardous Conditions (HAZCON), and Outages.
• Maintains the sites Master Station Log and ensures all events occurring on shift are accurately documented.
• Responsible for the site’s security. Conducts periodic security rounds of the building and compound.
• Other duties as assigned.

Working Environment:

Work schedule 24-hour X 7 support, 8-hour shift (morning, evening, night, weekends)

*THIS POSITION IS CONTINGENT UPON CONTRACT AWARD*

This position description is subject to change at any time as needed to meet the requirements of the program or company. 

Required:

• Active and current Top Secret/SCI security clearance
• Must be a US citizen.
• 4 years’ direct experience
• Has an IAT-II Baseline security certification and one or more Operating System or Computing Environment (OS/CE) certification(s) in accordance with DoD 8570.1-M and SECNAV-M 5239.2
• Has a broad knowledge of SATCOM/Global Teleport site and systems to include operations and maintenance functions.
• Meets the qualifications of CSWF Code 47 Position and DoD Directive 8140.01 Cyberspace Workforce Management, DoD Directive 8570.01-M Information Assurance Workforce Improvement Program and SECNAV M-5239.2 Cyberspace Information Technology and Cybersecurity Workforce Management and Qualification Manual.
• Can obtain EKMS 301 certification within 30 days of hire.

Desired:

• Bachelor's degree in systems engineering, Computer Science, or related field
• 5+ years of specialized experience
• Possesses EKMS 301 certification.

Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can’t be done, solving the most daunting challenges facing our customers.