Peraton has an outstanding opportunity for an experienced Operations Service Owner Lead to lead and manage the enterprise technology infrastructure, daily operations, and business systems of the on-premise and cloud-based SOF Information Environment (SIE) with a team of contract employees, subcontractors, and enabling third-party vendors in support of government requirements for the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) in support of United States (U.S.) Special Operations Command (USSOCOM). Responsibilities include service delivery across the enterprise infrastructure and operations as well as influencing stakeholders and directing technology solutions to ensure key SIE initiatives and processes are driven by systems that enable change, growth, and flexibility for USSOCOM, Service-led Components, and Theater Special Operations Commands. Additionally, the Operations Service Owner Lead will be responsible for assigning tasks to contractor & subcontractor personnel, supervising ongoing SITEC 3 EOM technical efforts, coordinating with the USSOCOM TPOC, and managing the overall infrastructure and operations performance within scope of the SITEC 3 EOM contract.
The Operations Service Owner Lead must be self-motivated and will be required to work in a fast-paced environment with the ability to communicate clearly, both written and orally. The Operations Service Owner Lead must have strong management and communication skills to interact and coordinate effectively with distributed service delivery teams as well as both internal and external executive leadership teams.
The Operations Service Owner Lead is responsible for the effectiveness and efficiency of Network Operations and System and Network Infrastructure Services including managing technical issues and business processes across enterprise IT locations; managing and responding to Government issues, concerns, and comments; and proactively alerting leadership to potential contractual or programmatic and resource limitation issues. Close collaboration with other technical and non-technical service owners will be critical.
The Operations Service Owner Lead will be the main interface for infrastructure operations between SITEC 3 EOM and key SIE stakeholders across USSOCOM overseeing the day-to-day technical operations and infrastructure of the SIE including oversight of related projects enabling supported organizations with the tools and resources to effectively fulfill their missions, roles, and responsibilities. Additionally, the Operations Service Owner lead will oversee the systems, services, and interfaces that enable close collaboration with, and support of, US Joint Forces, Interagency, and Multinational mission partners in order to sustain the USSOCOM national defense mission.
Typical Responsibilities include, but are not limited to:
*This position is contingent upon contract award.*
**Salary range is based on geographical location.**
Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can’t be done, solving the most daunting challenges facing our customers.