Senior Knowledge Manager

Job Locations US-MD-Bethesda
Requisition ID
2022-128271
Position Category
Data Analytics / Intelligence
Clearance
Top Secret/SCI w/Poly
Sector
Space & Intelligence

Responsibilities

This individual will provide Knowledge Management (KM) expertise across organizational divisions for data analytics, dashboard creation, requirements development and coordination, and collaborative tools to effectively use. Duties include:

 

  • Timely, accurate and efficient management of KM articles
  • Knowledge article audit compliance
  • Coordinate daily with other knowledge managers and customer stakeholders
  • Attend Knowledge Management Team meetings and provide expert support and recommendations from multiple stakeholder perspectives
  • Oversee and improve the services and systems that the customers as a whole use to interface with their customers
  • Monitor and maintain customer knowledge resource interface facets that will provide transparency and accountability
  • Review and tailor processes to ensure they align to an effective knowledge management framework
  • Develop practical and intelligent tools and programs (via customer websites and shared environments) to provide leadership, decision makers, and customers information in real time
  • Provide guidance on strategic direction to ensure operational effectiveness, proficiency and alignment to internal controls
  • Provide data, metrics, and input on respective KM performance across the division
  • Train and rotate regularly with other knowledge management team members to achieve a full understanding of project management and document control, standard operating procedures, and program processes across the division
  • Prioritize interchangeability with knowledge managers to provide customer with various state-of-the-art knowledge management services, intelligent products, and forward-thinking methods
  • Work to understand the impediments to communication and collaboration at client organizations and shape solutions that lead to improved organizational effectiveness
  • Provide recommendations for the development of knowledge management (KM) systems and offer results by designing and implementing SharePoint process improvement solutions
  • Produce, for Government review and approval, KM standard operating procedures (SOPs) in accordance with existing customer policy, which shall guide KM efforts within the organization and shall put the KM structure, practices, and governance model into place
  • Provide position papers containing analysis that provide assessments regarding the effectiveness of current organizational SOPs and processes as discussed in the KM working group (KMWG)
  • Facilitate the KMWG using a variety of techniques and tools to enable that collaboration to occur, including disseminating information received to individuals or to the entire working group, prompting working group members to participate and provide specific items to the discussion
  • Participate in meetings to ensure requirements and design concepts are accomplished through the creation of governance and maintenance plans, custom workflows and site themes, SharePoint content management with Microsoft Office applications, and the transfer of content from shared drives and other repositories to SharePoint
  • Implement the KM practice by leveraging SharePoint as enabling technology, where applicable
  • Provide formats and recommendations in the management and use of SharePoint from any prioritized KMWG recommendations which facilitate knowledge sharing
  • Identify planned versus actual tasks completed within the previous week in these status updates
  • Provide status updates to the client including actual versus planned task progress made, schedule status, surveys/interviews conducted, meetings attended, issues, and recommendations

 

Qualifications

Requires BA/BS and 18 years of experience or a Masters and 10 years.

  • TS/SCI with Poly level clearance is required
  • Extensive experience in Knowledge Management, to include
    analysis, design, development, and deployment support for customer database requirements; database auditing, database reliability and performance improvements;capacity planning, high availability solutions and upgrade strategies
  • Proven success in documenting and enforcing database policies, procedures and standards, ensuring that storage and archiving procedures are functioning correctly
  • Expertise with building Oracle and SQL Server databases according to industry and U.S. Government security controls, and best practices
  • Excellent oral and written communication skills to include data visualizations to support analysis, reporting, and briefings
  • Successful past performance involving data interoperability and sharing of information with other IC or state and local partners

Peraton Overview

Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can’t be done, solving the most daunting challenges facing our customers.

Salary Range

Salary Minimum: $72,500
Salary Mid: $145,000
Salary Maximum: $181,300

The estimate displayed represents the typical salary range for this position, and is just one component of Peraton's total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Peraton provides a variety of benefits to employees.

An Equal Opportunity Employer including Disability/Veteran.

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